GRAND HÔTEL LA CLOCHE MGALLERY ^{* * * * *}

The MGallery Place Darcy hotel enjoys an ideal location in the heart of Dijon, making it an excellent base for discovering the city. The reception and luggage services were satisfactory, and the room was pleasant, although there was a noticeable disinfectant smell upon arrival.||However, a few elements slightly impacted my overall experience: there was no laundry service available over the weekend; the bar was closed on Sunday lunchtime (which was disappointing, as I had arranged to meet friends there); and no complimentary breakfast was offered to Limitless members over the weekend, whereas this is usually the case at other Accor properties. I was indeed upgraded, but I was neither greeted nor treated with the same attention usually experienced in other high-end Accor hotels.||In addition, the fitness centre is surprisingly small for a hotel of this category. The equipment, such as treadmills, is not connected to the internet, and there are no toilets or changing facilities nearby, which is quite disappointing.||As I am mainly based in the Asia-Pacific region, I notice a significant difference in service standards. This is even more striking given that the rates charged here are higher than those I have recently experienced in similar-category Accor hotels in Hong Kong or Singapore. Even in Sydney, one of the most expensive cities in the world, the experience at the Sofitel Darling Harbour offers better value for money. For the same weekend, the Sofitel was priced lower than the MGallery in Dijon, and the service level was markedly superior. Of course, comparisons are never perfect, but I am not comparing with developing countries where labour costs are low; the cost of living in Hong Kong, Singapore, or Sydney is considerably higher than in Dijon.||That being said, there were no incidents during my stay, and overall, the experience was smooth and pleasant. Nevertheless, the points mentioned above mean I cannot say I was fully satisfied with my stay. A few improvements would certainly help the hotel meet the level of excellence expected for its category.||The hotel is indeed a five-star establishment, as it meets the technical criteria, but part of the staff does not yet master the codes of true luxury hospitality.||I would not particularly recommend this hotel; however, given the limited high-end alternatives available in Dijon, it remains one of the few options – and perhaps this is part of the problem.

The MGallery Place Darcy enjoys an excellent location in the heart of Dijon and offers generally pleasant accommodation. However, several aspects of the experience did not meet expectations: no laundry service over the weekend, the bar closed on Sunday lunchtime, no complimentary breakfast for Limitless members, and a very small fitness centre without adequate facilities. While the hotel technically meets five-star standards, the service lacks the refinement expected at this level. Rates were higher than those at similar Accor properties in Hong Kong, Singapore, or Sydney, despite a noticeable difference in service quality. Overall, the stay was smooth, but I would not particularly recommend the hotel. That said, alternatives in Dijon are limited, which may explain part of the issue.

Onze vaste stek in Dijon; vertrouwd en altijd boven verwachting goed… Ook lekker centraal gelegen dus je loopt zo de stad in. Aanrader!

Super séjour, chambre magnifique avec vue sur la place et le parc. Nous avons pu profiter du SPA. Accueil du personnel soigné.

We stayed there this week and we loved the easy access to the parking. There was enough space for our pick up truck. The hotel is well located and we walked after dinner and before breakfast. The reception team was very good and friendly. We loved the young man in the bar with his Louis Vuitton belt(sorry not sure of his name). He is very professional and cool. The bedroom was very clean. We loved the shower and the bed. Bathroom amenities are great and very good. We enjoyed the design of the public areas. Breakfast was super and very good choice of ingredients. Thank you.