Un séjour exceptionnel !
Même si j’étais sur l’île pour un déplacement professionnel de 15 jours, j’ai passé un séjour fantastique au sein du Westin Turtle Bay.
L’hôtel est paradisiaque avec différentes piscines et des plages très agréables.
Les chambres sont spacieuses, confortable et très bien équipée.
Le plus de cet hôtel est véritablement le personnel toujours disponible, flexible et très chaleureux. Les restaurants sont aussi délicieux avec mention spéciale pour l’indien.
Est-ce que j’y retournerai ? Aucun doute !

We had the pleasure of staying at The Westin Turtle Bay Resort and Spa Mauritius from 08.11.23 to 20.11.23.

The hotel is in a beautiful location right on the beach. The view of the sea and the white sandy beach was breathtaking. The whole resort was very well maintained.

The customer service at the hotel was excellent. The staff was always friendly, helpful and accommodating. They really went out of their way to make us feel comfortable and welcome from day one.

The rooms at the resort were comfortable and clean. Beds and amenities 1A.

The food was delicious. There was a wide variety of food and the quality was excellent. I was particularly impressed with the breakfast buffet as well as dinner which offered a variety of options. All the staff were always attentive and friendly. Thank you for the little surprises...

Overall, we had a fantastic stay at The Westin Turtle Bay Resort and Spa Mauritius. The location, service, rooms and food were all first class. We can definitely recommend this resort!

Thanks to the whole team ????
Seam ,Kevin,Pamela,Vishak,Mevin, Doomun F&B Kiran,RAM.Jameel FOM.Berty and all.. ❤️

Schöne Hotelanlage, Frühstücksbuffet und Nachtessenbuffert sehr fein und abwechslungsreich.
Wer Wert auf einen Traumstrand legt, wird hier wohl enttäuscht. Einstieg ins Meer durch Steine etwas schwierig.
Je nach Zimmer etwas ringhörig.
Auschecken dauert zu lange, Personal nicht alle gleich freundlich und kompetent.

Very nice hotel and my room has a great view. The beach is also very nice.

The room cleaning lady, Varousha, was very sweet and even took this picture for me.

The breakfast was good, I especially liked the fruit of the day themed items and the food from Kangan was nice too.

Séjour exceptionnel au Westin Turtle Bay dans un cadre idyllique et une ambiance luxueuse et détendue. L’hôtel est beau et bien pensé, très bien entretenu, la végétation magnifique, la restauration ultra qualitative. Les mauriciens sont connus pour leur sens de l’accueil, les équipes du Westin le font vivre avec passion. Merci à tous et en particulier à Emy le sourire du petit déjeuner, Angèle et Pamela, Preeti et Vaisha du Spa, Seam aux petits soins, et bien sûr le Chef!

Our stay has been wonderful, all the facilities are incredible, the room is a spectacle.
The cleaning is great, they change the towels several times a day and they provide you with bottles of water every day.
I spent my birthday at this hotel and they made it one of the most special of my life.

Now we want to mention Jameel, thank you for your kindness, hospitality, generosity and your professionalism, it is a pity that we could not speak your language well to be able to communicate with you, I hope your dreams come true soon.

Cedric, Keyshan, Samuel. You are cracks. And Seam thank you for your hospitality.

And finally, thank you to Ravi (somelier) not only because he made our stay truly wonderful but because we took a true friend to Spain.

Thanks to everyone else who has treated us wonderfully.

Marta and Alex

Our stay has been wonderful, all the facilities are incredible, the room is a spectacle.
The cleaning is great, they change the towels several times a day and they provide you with bottles of water every day.
I spent my birthday at this hotel and they made it one of the most special of my life.

Now we want to mention Jameel, thank you for your kindness, hospitality, generosity and your professionalism, it is a pity that we could not speak your language well to be able to communicate with you, I hope your dreams come true soon.

Cedric, Keyshan, Samuel. You are cracks. And Seam thank you for your hospitality.

And finally, thank you to Ravi, not only because he made our stay truly wonderful but because we took a true friend to Spain.

Thanks to everyone else who has treated us wonderfully.

Marta and Alex

Nous avions choisi cet hôtel pour notre voyage de Noce.
Nous n avais pas été déçus !!!
L hôtel est incroyablement brau, propre.
Leur personnel un Amour !!! Ils sont adorable que ce soit en cuisine, à la réception, au bar tout le personnel est serviable souriant accueillant !!!
Bravo à toute cette grande famille hôtelière....
Ils nous ont également gâtés en faisant de petits gestes à l encontre de notre lune de miel... ce fut un séjour génial et inoubliable, nous avons rencontrés de belles personnes comme Mehfooza, Artee, Kévin, Pamela, Vicki...????????????????

It is located in Balcalava. The entire area has many similar luxury resorts. Our stay at Westin Turtle bay was great. They have private beach and some water activities. The service is great. The rooms were huge and very comfortable and clean. The beach facing view of the room was great. The food was tasty. I found really good Indian food here. I stayed in two places one in Westin and in some other hotel where I couldn't find Indian food. The breakfast was the best in Westin. I had celebrated my husband's birthday here and they gave a nice free cake. I had enjoyed my stay at Westin. Only thing is it is bit of isolated area but that too because only luxury resorts are there in this area. It is in between Port Louis and Grand Bay.

Quand je viens en visite à Maurice, je séjourne toujours dans ce petit bout de Paradis situé au Nord de l'île, le Westin Turtle Bay est réellement un hôtel splendide et reposant, il surplombe de tout son long une plage idyllique qui a gardé la splendeur naturelle et sauvage de Maurice, loin des plages touristiques où l'on peut se baigner et faire de la plongée comme ci l'océan Indien nous appartenait.

Les chambres spacieuses et décorées avec soins sont parmi les plus belles chambres d'hôtels que j'ai pu côtoyer, les thérapeutes du Spa sont formés avec talent, les 5 restaurants tous différents sont tout aussi spectaculaires, de la cuisine indienne, asiatique jusqu'aux saveurs du monde, le choix est varié mais surtout élaboré par des chefs reconnus et spécialisés dans les cuisines qu'ils représentent.
L'hôtel est doté de deux piscines, l'une à débordement qui est un havre de quiétude et de relaxation réservée aux adultes et une deuxième piscine immense composée de plusieurs paliers, toute deux situées face à l'océan, elles sont le point fort du Westin Turtle Bay.

Se détendre en faisant une partie de billard, en jouant au tennis, en buvant un verre dans l'un des bars de l'hôtel ou encore en faisant de l'exercice à la salle de sport où l'on peut se faire accompagner par l'un des deux coach sportif présent est un plaisir qui apporte toujours plus de bien être au vacance.
D'ailleurs tout le personnel de l'hôtel est superbe, la gentillesse des Mauriciens est connue et chacuns des membres de l'équipe en est l'ambassadeur, toujours souriant et avenant, plein de petites attentions quotidiennes pour chaque client, tous à l'écoute de nos besoins et présent pour nous orienter lors de chacune de nos sorties en dehors de l'hôtel.

Je tiens tout particulièrement à remercier Seam, responsable à l'hôtel, qui nous a accueilli avec le plus grand soin et qui a su s'occuper de nous en nous offrant plusieurs attentions touchantes comme des petits cadeaux, une décoration surprise dans notre chambre et autres faveurs très appréciées, il est ouvert à toutes suggestions et soucieux du moindre détail pour toujours nous satisfaire, il est je pense le cœur du Westin Turtle Bay.

Séjourner ici est la certitude de vivre des moments inoubliables

Si vous venez à l'île Maurice, arrêtez-vous à l'hôtel Westin Turtle Bay situé au bord de l'océan Indien qui vous donnera un accès direct à une plage magnifique qui a gardé son état sauvage comme dans un petit paradis en complément de deux très belles piscines dont l'une réservée exclusivement aux adultes pour un moment de détente.

Vous pourrez manger Indien au restaurant Kangan, Japonais au restaurant Fusion avec un teppanyaki orchestré devant vous, savourez une cuisine aux notes asiatiques au restaurant Mystique, découvrir les saveurs du monde au restaurant Seasonal ou encore un moment convivial au restaurant Beach Grill.

Le personnel que le Westin Turtle Bay arbore est à la hauteur de ses 5*, du service de chambre discret aux serveurs attentionnés, des coachs sportifs où des animateurs comme Winsley qui sont toujours aussi souriants et gentils, de la douceur des masseuses du Spa pour de vrais moments de relaxations jusqu'aux personnels de la conciergerie toujours présent pour satisfaire tout vos besoins. L'entièreté de l'équipe de l'hôtel est d'une gentillesse et d'un professionnalisme digne de la réputation de l'île Maurice.

Un grand merci au responsable Seam qui est toujours aussi attentionné avec tous les clients du Westin Turtle Bay, avec qui nous avons eu la chance de partager un apéritif offert et qui nous a couvert de petits présents personnalisés tout au long de notre séjour comme une bouteille de vin, des mignardises et d'autres jolies surprises

Wow! What an incredible hotel, this was undoubtedly the best hotel I have ever stayed in. We were here for our honeymoon and the staff went above and beyond to make it special, from swans and rose petals on the bed to special tables at dinner time and vouchers for spa treatments they made us feel so special.

The rooms were large and stunning and kept so clean, our room was beachfront and quite simply breathtaking. Everywhere in the hotel is simply beautiful and so clean.

You are treated like royalty from the moment you arrive and nothing is ever too much trouble. The food is quite simply amazing and the restaurant staff can not do enough for you, especially Kevin who made us feel so so welcome and Ivan for his simply amazing cocktails.

The location of the hotel is perfect for the weather as where other parts of the island may be raining, in most cases we had sunshine and only occasional showers. The sunsets were epic every evening and we had the most amazing holiday here. From swimming with dolphins and turtles to seeing sperm whales and daily snorkelling trips. We were so sad to leave. Thank you to the whole team at Westin!

This was such a wonderful stay - I haven't felt that comfortable with any hotel in a long time! It started with a warm welcome at the beginning and it continued like that every day. In the mornings with Angelle, Pamela, Rajeev and Soonita at breakfast, at the spa with Preeti and Preet, Fakason at the reception, at dinner with Ram and Aartee and at the bar with Vicky. Additionally, Seam always made sure that everything was fine. Of course the hotel itself is also amazing: stylish rooms and restaurants, excellent food and a great choice of activities during the day and in the evenings. All in all, we can just say THANK YOU for such a great experience and we highly appreciate the effort all the employees put into making their guests happy!

It's a lifetime experience when you visit Mauritius and stay with Westin Turtle Bay. Some kind of wellness resort and spa.. excellent Ambience at night.

Wir haben zwei traumhafte Wochen Anfang September im Westin auf Mauritius verbracht.

Lage:
Dadurch, dass sich das Hotel im Nordwesten von Mauritius befindet, hatten wir fast keinen Regen und tagsüber Temperaturen von 27 bis 30 Grad (gefühlt war es fast immer angenehm warm, aber nie zu heiß).
Fußläufig lässt sich vom Hotel aus, abgesehen vom Strand, eigentlich nichts erreichen. Um etwas von Mauritius zu sehen, haben wir per Taxi drei Tagestouren gemacht. Die vom Hotel angebotenen Preise für Taxitouren sind etwas teurer, so dass es sich hier lohnen kann, online eine Tour bei einem Taxiunternehmen zu buchen.
Direkt angrenzend an das Hotel gibt es einen wunderschönen öffentlichen Sandstrand. Hier lässt es sich super baden gehen, ohne ständig auf Seeigel achten zu müssen.

Service
Dem Personal des Hotels können wir nur ein großes Dankeschön aussprechen. Die Angestellten (leider sind es zu viele, um alle beim Namen zu nennen), ob Zimmerservice (Yogesh und Devianee), Rezeption, Customer Relations (Berty (spricht fließend Deutsch)) oder Restaurant (Artee, Ritul und Facakason) machen einfach einen großartigen Job. Sie sind durchweg super freundlich, zuvorkommend und haben Spaß an der Arbeit.

Zimmer
Wir hatten ein sehr schönes und geräumiges Zimmer im Erdgeschoss. Das Zimmer war in einem guten Zustand und sehr sauber.

Hotelanlage
Die Hotelanlage ist wunderschön und top gepflegt. Da es über die gesamte Anlage verteilt Strandliegen gibt, gab es zum einen nie ein Problem eine freie Liege zu finden und zum anderen gab es genügend Platz zwischen den Liegen, so dass man nicht dicht an dicht lag.
Außerdem bietet das Hotel kostenlose Wassersportaktivitäten wie Stand-Up-Paddling, Schnorcheln oder Kajak fahren an.

Hôtel magnifique , service exeptionnel , plage petite avec caillou . Hôtel situé à 30 min de Port Louis . Taxi obligatoire car rien au tour . 2200 RU minimum .

Wir haben ein sehr grosses Zimmer mit Balkon und Terrasse. Die Anlage ist sauber und gepflegt, unser Zimmermädchen Taslim ist ein Goldschatz! Wir haben nur Zimmer mit Frühstück gebucht und essen jeden Abend a la carte in einem der Restaurants. Vor allem das Sushi ???? Restaurant (Danke, Cedric) hat es uns angetan.

Had the privilege to stay here from Sat 21st Oct to Fri 27th Oct 2923. Hôtel is beautiful, great layout. A 10+ for ALL the staff, with a special mention for Seam & his team from the restauration, Preeti from SPA & Wellness, & Rheeaz who looked after our room - always neat & clean. It’s our first time here & the rating we give to you is way above the rating we gave to the many hotels where we stayed in Mauritius over the last 10 years, including a couple of 6 stars hotels. Well done guys, keep up the standard. We will come back for sure. Aldo & Marilyn Marie, from Melbourne, Australia ❤️

Wundervolles Ressort - wir kommen garantiert wieder. Traumhaftes Essen, wunderschöner Strand (Strandschuhe empfohlen), tolle Pools, sehr sehr sauber, große Zimmer - super sympathisches Personal. Absolute Empfehlung

This is really the best hotel I've ever had the privilege to stay at. We were there for 10 days in October and were made to feel so welcome by all the staff we encountered.

The location is excellent in the North West of the island, with easy access to the beaches and the surrounding area as well as the opportunity to view some of the most stunning sunsets in the world with a cocktail in hand.

The rooms are lovely and spacious - perfect for a long holiday, with very comfortable beds, showers, baths and lots of storage space.

The food is excellent in all of the restaurants, and one of our couple is coeliac and the hotel were very good at making us feel comfortable with the allergy, even making specific meals for us on request.

Above all, however, this is the best service I've ever had. The personal touches from all the staff from management to chefs, waiters, concierge staff, and cleaners are world class and make you feel important and looked after. Nothing is too much for the hotel staff and they really ensured we had the best, most relaxing break possible.

I recommend this hotel to anyone looking for a wonderful relaxing time to recharge in the best settings, with plenty activities available on offer and the most amazing dining and drinking experiences throughout. A real gem.

Courteous & efficient staff. Rooms are enormous, our suite included an outdoor shower. The buffet breakfast & dinner has loads of choices & varieties everyday. The food is incredibly delicious(and is not modified to please certain clientele) highly appreciate that. The beach is a bit rocky that’s the only downside but Mon Choisy beach is 10 mins away. Housekeeping passes twice a day. Kids club offers a vast range of activities which will keep your little ones happy & engaged.
All in all amazing property & wonderful staff.

We had the privilege to visit The Westin Turtle Bay Resort a couple of weeks ago. The entire experience was absolutely outstanding.
They have the best staff on board, who went out of their way to make it an unforgettable experience. Beautiful, spacious family bedroom with an exquisite ocean view.
Shout out to Vikash and his team at the main restaurant - their service was exceptional. We can't wait to visit The Westin again!

What a truly magnificent and memorable stay at the WestIn! From the moment we stepped through the doors, we were enveloped in luxury and warmth. Our visit was in honor of our Dad’s 70th Birthday, and the WestIn ensured that it was an extraordinary celebration. Nestled on the west side of the island, its proximity to Port Louis, the Botanical Gardens, and the Sugar Museum made it the ideal location. The hotel went above and beyond in organizing a driver and all our desired excursions. The lush grounds were simply breathtaking, and the tree at the entrance was a captivating masterpiece. The restaurants were also brilliant at catering for specific dietary requirements.

Our heartfelt thanks go out to the exceptional staff who made our stay truly remarkable. Seam, your attentiveness ensured we lacked for nothing during our visit. Sameer, thank you for swiftly addressing any room concerns. Rodolpho’s organization of the catamaran for my Dad’s Birthday was a highlight. Steeven, Pascal, and Pradeep, your service by the pool was second to none. Manisha and Ram, your assistance in booking restaurants and your recommendations were invaluable. Cedric’s exceptional service at Fusion left a lasting impression. Yosina, Kajal, and Sameer, our room was always immaculate, and we felt pampered with a surplus of towels. Lastly, special thanks to Rajeev for those artistic cappuccinos each morning – a delightful start to our days.

Leaving was not on our minds, and we eagerly look forward to returning for another stay at this magnificent establishment.

Stunning and beautiful resort

Très bon hôtel. La chambre était parfaite et le personnel très sympathique.

Everything was beyond my expectations

We had a wonderful stay at Westin Turtle Bay.
Everybody was so kind and service minded. Highly recommend it.

We have had a fabulous stay at the Westin Turtle Bay Resort. The attention to detail has been fantastic from all the staff.

The food was amazing and with the vast array of different cuisines located on site every day was unique. We particularly enjoyed the breakfast buffet and the live preparation stations.

The resort has many unique complimentary activities such as water activities, yoga and sound healing which we were able to take advantage of on a daily basis. Thank you to Yash/Gooey for taking good care of us at the boat house!

We would also like to take this opportunity to thank Anas, Rais, and Rajveer for going out of their way to make sure we were comfortable at all times and were able to make the most of our trip and all that Mauritius has to offer.

Also to Anil who provided excellent room service and made sure our room was always in an immaculate condition. He is an asset to the team.

Lastly thank you to the lovely ladies at the resort spa who looked after us and provided the most relaxing treatments!

We loved every minute here and would highly recommend this resort!! 10/10.

Many thanks, love from the 1313 girls!

Westin Turtle Bay – Staying with Friends

PROs: In my opinion, there's hardly anything to mention at this level when it comes to the rooms, the resort itself, and such. Everything is as expected or even better. The property is very clean and in harmony with nature and the plant life. Right along the hotel, there's a reef with beautiful black lava rocks jutting out of the sea, and there are several "natural pools." In the bay next to the adjacent hotel, you have a fantastic sandy beach, and within 10 meters in the water, you can find corals and a vibrant underwater world.

There's a "Whisper Pool" where you'll only find adults, and it's really peaceful, and a "Main Pool" where it's livelier but still pleasant. The highlight of the hotel is undoubtedly the food. From the breakfast buffet with a gluten-free corner to the Beach Grill Restaurant and the Indian restaurant, it's all top-notch. The "Fusion" Sushi Restaurant and the "Mystique" Thai Restaurant are truly sensational. I can't remember ever having such high-quality, perfectly prepared food in a hotel. Even in upscale dining in Austria, it's hard to find dishes of this quality, which is available here in "All-Inclusive."
The real asset of this place is unquestionably the staff. I travel a lot and stay in 5-star hotels worldwide, and I haven't come across anything like this. When, after 9 days, you feel like you're leaving friends behind, a lot has been done very, very right.
I'd like to explicitly mention a few people who, in my opinion, go above and beyond in their jobs:
Raja – Mystique Bar – sensational cocktails with that special touch and an incredibly good person who, with his passion for gastronomy and fantastic conversations, turns hours into minutes.
Vimal – also in the Bar/Beach/Restaurants area – keen to share knowledge about the country, very attentive, and always there before you even start looking for him.
Kevin – Mystique Restaurant – great dry humor, always on the move, and displays an enthusiasm that turns regular days into extraordinary ones.
Sarvesh and Cedric, both waiters in the restaurants – incredibly attentive, glasses are refilled as soon as they're empty, always eager to offer more than required, and they work with such joy that you can't help but smile when you see them.
Last but not least: Rozia – our housekeeper – the many amazing towel animals, flowers, and, most importantly, everything was always perfectly clean without us noticing anything – sensational.
I could list many more, but the ones mentioned above truly delivered an exceptional performance and deserve special mention.

It's worth noting that there were two different bands and DJs for daily live performances, and most of the acts were more suited for a big stage than a beachside sundowner. We really enjoyed these nearly-private concerts and even planned our daily schedule around them.

CONs: There are some tiny things that could be improved, such as the "Boat house." There are laser sailboats, but they're essentially for solo use, and your partner has to wait. The pedal boats are great. The staff at the handover are quite enthusiastic, but the staff at the rental itself is somewhat questionable. It surprised not only me that you have to pay cash there rather than with a card or charging it to the room. Also, the fact that you can only get snorkeling equipment for the reef when booking a tour and a few other minor issues are unfortunately not up to 5-star standards. So, it's a good idea to bring your own snorkeling gear or buy it inexpensively in Mauritius. Highly recommended in this beautiful bay. Otherwise, you'll miss out on a fantastic underwater world.
In conclusion, I would generally recommend bringing USD or EURO for a vacation in Mauritius, especially if you plan to go on tours and excursions.

Westin Turtle Bay was a dream to stay in. My husband and I stayed for a week and were blown away by the hospitality and beauty of the hotel. Breakfast was also excellent, with a varied spread each day. Special shout-out to Pamela, Vedhoshree, Toushita & Manisha for their daily service with a smile & impeccable hospitality, and Rais (from concierge) & Rodolpho (for pre-trip liaising). Absolutely unforgettable stay.