THE REMINGTON SUITE HOTEL & SPA

Best of shreveport

Felt just like home!

The Remington is gorgeous!!! (It’s definitely too pretty for what we dealt with) When we booked the Remington there was a different girl there not the one that’s there now. We booked the ballroom ceremony with rooftop reception, cash bar, drink package, bartender, the American tower garage for the day, bridal suite, men’s locker room. We paid off our Venue in March of 2022Never knew that event coordinators had changed was never contacted by the new one I had to contact the hotel and was made aware therewell we were still too far out to go over seating and setup stuff.. so we made an appointment to go this March to get that arranged. When I got there the new event coordinator asked me if I wanted to go upstairs and see everything we sit down to finally go over floor plans even though she knew nothing about our wedding and didn’t even try to know what we wanted and she says oh by the way you owe like 500-600 more dollars… I said no we’ve been paid off for a year now. “Oh we now require a police officer at all events and he’s $300 and there wasn’t a cleaning charge on the original contract” I asked when the police officer requirement began and she said some time in 2022. I was fine with having one there but what I wasn’t fine with this was incorporated after already having paid off and my original contract was now gone and changed to this one. we were NEVER notified!!!! We paid it and moved on. So now wedding week! She said that she would be at our rehearsal which was Saturday as long as she didn’t have any events come up that day but at the time no events were scheduled nor did any become scheduled so she was available, then she said she would be there… 15 mins before our rehearsal time she said she was with a client and wouldn’t be able to make it. I had to call and ask her what on earth we were suppose to do then because we had no clue we’re new to this! She said timing the bridal party and that was about it and she would be there Sunday to help the dj with my music and cue us in.. LUCKILY my photographer was there. Because the Remington is going under so much construction on their 5th floor the bridal suite and locker rooms were no longer available. Was told we would have to pay for rooms and it wasn’t guaranteed that we would be able to get in there. Some how we were able to get the Spa locker room for the girls and had to buy a room for the guys to get ready in…. We arrived at 10 because that’s when we were allowed to start getting ready. The man at the lobby desk was a complete douche! We needed a cart for us to haul up our decorations we were told we couldn’t have it because it was for guest only. The garage was closed so we had to park on the street. Apparently instead of the day they changed to an hour prior and an hour after for opening and closing and it wasn’t his problem HA. The event coordinator said she was going to be at the hotel at 11 to let us into the spa she didn’t show up until 1:30! We had to have someone else open it up. Luckily my new MIL came in clutch and got the GM to let us use the music garage for the guys who were coming at 2 . Then at 3 everyone else should use the garage we paid for… the garage didn’t up until 345 the wedding is at 4…. Half our guest missed the ceremony because they were driving all over downtown trying to find parking… the coordinator didn’t cue anything my photographer and mil did ALL the work that someone who was suppose to be getting paid to do!! While she’s MIA.
Reception started went great! We had the place from 4-8 at 715ish my decorator asked if she could start packing the decorations up because people were leaving Absolutely! I had 12 linens that the decorator put on the tables herself. The coordinator had 1 in her arms throwing a fit saying it was hers. It wasn’t she wasn’t even there when they went on and my MIL had to put the ones on the tables that we rented from the Remington….. the coordinator got into it with my decorating vendor and her girls for cleaning up and taking what was THEIRS!

I am a former resident of Shreveport and always wanted to experience this hotel. The lobby is spacious and rich with historic beauty. The staff at check in, valet and bar could not be more friendly and helpful. The suite is huge, but very dated and this the disappointment. The mattress was very comfortable. The room smelled smoky and the bathroom is sooo dated! I was afraid to fell crawling into the high bathtub to shower. The towels are thin and the tollet paper thin and cheap. I hate hotels that do not use thirsty towels and use cheap tissue.

This hotel was different but a good different. We got a vip suite and fell in love with all the interior design!
The only thing was weird was the parking?
Still don't know were your supposed to park if you don't valet. But you'd probably want to valet park anyway.