SPRINGHILL SUITES BATON ROUGE SOUTH ^{* *}

I have transferred over to the Marriot brand about a year ago to see the difference between Hilton and I'm continously disappointed a bit. Now nothing went extremely wrong while staying here but it was just average. Upon checking in I was greeted nicely and presented complimentary water. However, I was placed on the highest floor and almost all the way at the end of hallway. When I made my reservation I asked for lowest floor and closest to the elevator and got the complete opposite. Room given was 2 queen instead of a queen as well. Rooms were pretty nice as you can see in my pictures. Dhow head was broke loose from wall and the shower door wss hard to open like it was jammed or misaligned. The gym was nice as well which you can see in the pictures as well. This was extremely important for me. I would stay here again if I had to but definitely not my first choice.

Nice option by the airport

When I checked in, they had fresh cookies and they said they would have them the whole time we were there when I came back later last night I asked where the cookies were and the lady at the desk rudely said they won’t have them until Saturday so someone doesn’t know what Everybody else is doing. The most important part was that when we’re choosing our hotel on the Marriott app, we chose this hotel because of the location and coffee in the lobby. When I went to get coffee around 9:00 AM both canisters of coffee were empty. I asked the kitchen employee if she had more copy, and she slightly dismissed me saying she hadn’t had time to make more. I came back 30 minutes later to get some coffee there no canisters on the counter at that point and the gentleman at the front desk apologize and said no more coffee extremely frustrating and I tried not to express my irritability, but I needed coffee the bathroom in the room, dirty and nasty I didn’t even want to shower the front entrance appeared clean, but the room was nasty. The cards that carry your luggage were so rickety that you could barely push them with your luggage. I am absolutely shocked that Marriott put their name behind this hotel. It’s more like a roach motel.

They have an outstanding front desk associate, April. Who helped me out and really kept.me as a Marriott. Member. Bravo!

The rooms are clean and very spacious. We enjoyed our stay