THE CENTRAL HOUSE
Albergue
•
€
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Opiniones de los miembros sobre THE CENTRAL HOUSE
4.6/5
20 opinión
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Visitado en marzo 2024
The roof terrace and chilling areas are very nice and the sleeping areas clean. The reception staff are the best in Marrakesh in our opinion, specially Ahmed. They are friendly and gave us all the advice we needed for our stay there. Will book private room for more comfort next time.
Visitado en marzo 2024
One of the nicest hostels I stayed in. Booked the transfer from airport to the hostel. The last bit to hostel you need to walk. Someone from the hostel is walking with you.
People that are working there are all really sweet and helpful.
Rooms where very nice.
They where also very helpful with informatie about flying back. At the airport in Marrakesh you need your boarding pass printed out when you arrive at the airport. At the reception they printed it out for me.
When I come back to Marrakesh I will definitely stay here again.
People that are working there are all really sweet and helpful.
Rooms where very nice.
They where also very helpful with informatie about flying back. At the airport in Marrakesh you need your boarding pass printed out when you arrive at the airport. At the reception they printed it out for me.
When I come back to Marrakesh I will definitely stay here again.
Visitado en febrero 2024
Perfect place for a weekend in Marrakech
Visitado en febrero 2024
Riad incroyable ! Les chambres sont à des prix raisonnables, le staff est très sympa et à répondu à chacune de nos demandes, les chambres comportent le nécessaire ! La piscine est petite mais suffisante ! J’ai adoré mon séjour, je recommande à 100% !!!
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Furthermore, I need to address an incident at the front desk which was escalated to the manager. The manager accused me of harassing female guests and using vulgar language with the front desk lady, allegations that were completely false and unwarranted. As a foreign guest, I felt unfairly cornered and deeply uncomfortable by the manager’s approach. Such accusations not only tarnish the hostel's reputation but also create a hostile environment for guests. I hope these issues can be addressed promptly and that future interactions with guests are handled with professionalism, sensitivity, and accuracy.
In the end, the manager expressed regret about the situation and kindly offered a free porter service for my taxi ride, which was a thoughtful gesture.
I hope you take this feedback seriously and hope other guests do have to go through what I just experienced.