HÔTEL PLACE D'ARMES

-SEE EDIT FURTHER DOWN-

Writing this from a junior suite. The hotel, amenities and service quality from all staff members was impeccable 10/10. The room left a little bit to be desired. The three main let-downs were;
- the choice of complementary products
- there was a leak in the shower door and unfinished structural repairs (moldings, bath engine table, etc.)
- the jetted bath was way too aggressive, loud and incredibly difficult to adjust/manipulate

Overall I would recommend the hotel.

-EDIT-

The manager promptly arranged a personal apology after reading this review. The polite, genuine and timely manner in which my comment was considered is the mark of a solid and reputable establishment. I was also made aware of all the options that could have been made available to me had I contacted any of their staff about these issues. This is my blunder as a young adult, wherein, instead of talking directly to the staff I just posted a complaint online.

Had a fantastic stay at this hotel last week. The staff was kind and attentive (especially the front desk staff and bellhops), and our room was clean and spacious. The location next to Place d'Armes is perfect for exploring old Montreal, and the hotel is a walkable distance from a number of other key sites in downtown. Defintely ask staff members for restaurant recommendations if you stay here--they gave us some great ones.

An amazing hotel in the heart of old Montreal.

Centrally located, great service, clean room, great amenities. First time here would definitely come back, the staff is super friendly, if you drive to Montreal they have a Valet service. Everything is within walking distance, there are so many restaurants and shops,recommend this hotel.

Really loved this hotel! Very friendly staff, perfect location and good food! A few minor fixes needed in our hotel room (tv, blinds, shower door), but other than that, it was a wonderful stay! Super clean as well! Would stay again! ????