INTERCONTINENTAL NEW ORLEANS ^{* * * *}

Excellent service and good

Great 38 wedding anniversary well worth the money. Loved it . Close to everything you could need

It was a beautiful hotel, great food and drinks

I stayed here with my family 2 weeks ago for 4 nights. The location is fantastic and is walking distance to the French Quarter and the Smoothie King Center where we saw a basketball game. The streetcar right outside the hotel will also bring you to the Garden District. We felt safe walking outside at night and the hotel was quiet. The staff was friendly and helpful, the concierge helped us book a swamp tour and a city tour. My main complaint was the cleanliness of the common areas such as the hallways. A good vacumming would go a long way. Also the chair in our room has seen better days (see picture) and obviously needs to be replaced. We had a balcony room which did not have a great view and was very noisy due to the ventilation system nearby but at least we were able to sit outside. Also, it would have been nice if we were able to put some of our own drinks in the fridge instead of just having a mini bar with chargeable items. But all in all, it was a good stay.

Attractive hotel, but it seems short handed. Keurig coffee maker in the room produced room temperature coffee. Dialing the front desk led to ringing with no answer. (What if it were an emergency?)
No answer in a call from the airport.