HIGGINS HOTEL ^{* * * *}

I was suggested to eat on the rooftop of the Higgins hotel after my visit to the WWII museum.
Great suggestion!

Amazing view. Amazing food. I loved it.

My husband and I just stayed at the Higgins for our 25th wedding anniversary. I was really disappointed with the experience. I was a Hilton Diamond member when I made the reservations for my trip. I became a member from living in a Hilton hotel for a few months and earning a significant amount of points. When I booked my room, I was told that if I get a standard King, I could get a free upgrade to a nicer room which is what I wanted since it was our anniversary. Well last year I didn't use enough points so 6 days before our trip, I was reduced to "silver". I wasn't concerned because my reservation was made under my diamond status. Well I called to upgrade my room as directed only to be told that it would be $550.00 additional per night because I was reduced to silver. After I explained everything, I was told...."well your silver now" so this is what you'll have to pay. I was shocked!!!!! I called Hiltonhonors and was told that the hotel had the ability to upgrade our room. All the planning, I spoke to 3 people about my reservations...smh. I was told that there would be a complimentary fruit basket upon our arrival...."not". I was told that my husband and I would be able to use $15 per day each for food and I was charged....One disaster after the next. I did get the basket 3 days later thanks to a very kind concierge. I'm sure the reviews reflect great experiences which is why I chose this hotel....but my experience was very disappointing. I think that there could have been more compassion. There was nothing for the hotel to lose, but my 25th Anniversary is over. Thanks alot!!

A wonderful place to stay if you're in New Orleans for the World War II museum great rooms excellent location

4/6/2024 at 1:25pm. I caledl to asked about if I need to make a reservation for the Rosie's on the Roof Bar and the receptionist rudely stated "UNFORTUNATELY THE LINES ARE BUSY, CAN YOU HOLD" and placed the call on hold without waiting for a responds. just RUDE.

Beautiful hotel that smells amazing! The room was spacious and clean. The bed was very comfortable and the linens were soft and plush. The location is a little further from the action, but we were fine with that since we prefer the quietness. The St. Charles Streetcar is only a few blocks away and there are some good restaurants and bars within walking distance. The rooftop bar has great views, but the food is very pricey. Next time, I would skip the food there and go to a local restaurant instead. All in all, we had a great stay and would stay here again.