LA BASTIDE DE GANAY

Endroit exclusif, plein de charme et d’histoire; une belle parenthèse.

Exceptionnel, l’endroit est reposant, calme, je vous le recommande

The person who greeted us (Margaret) was lovely and showed us to our rooms. I was disappointed because the rooms are not nearly as nice as they look online. Overall, the place could use some work/deep cleaning. Loose tiles everywhere on the floors, ants crawling in the kitchen, feet turn black when walking in the rooms.

The breakfast was fine, nothing to write home about. Again, it seems much better online or it may have changed in the last few years since Covid for the mediocre. There was a menu left with us saying that there was lunch/dinner, but upon further investigation no such thing exists. It is a bit sloppy to not pay attention to little details like that when catering to a boutique hotel experience.

Unfortunately, during our stay one of the rooms was completely without hot water for 2 days. When we reported it after the first night, a man went into the room, flipped the circuit box, and didn’t check if it worked again. Our mistake I suppose for it double checking his work. When we called in the evening on the second day after discovering it STILL didn’t work, they said there was no way to fix the water until the next day, only saying “they’ll come in the morning” and giving no time estimate. Since we are on vacation we don’t have the time to be waiting around for a repairman who may or may not show up. In addition, the air/fan didn’t work in our other room making it very stuffy.

Location wise it’s beautiful but a box of a drive from Aix. There are more convenient places to stay that are just as peaceful. The other thing that was a bit concerning was the lack of safety measures. It was 2300 and the front AND back doors were wide open, windows left open, etc. I understand we’re in the countryside but doesn’t that leave your guests vulnerable to theft? There was no staff person present after 7pm leaving it free range to whoever may come or go.

All in all, I would spend my money elsewhere. I think it may have been a better establishment pre-Covid from what I’ve seen online but just hasn’t recovered and is an artifact of the BnB it once was. It’s a quaint place but it doesn’t justify the price tag at all.

bonjour,
c'est un endroit reposant avec un personnel à votre service et très agréable, le petit déjeuner un service égal à la qualité des produits, pour une petite faim des produits à vôtre disposition plus que correct, on y reviendra.

Ein Traum inmitten von Eichen, Pinien und duftenden Blumen. Hier kommen wir wieder. Ein Ort der Ruhe und des Runterkommens. Lesen, mit den Kindern im Pool planschen oder eines der leckeren Gerichte des Hauses probieren, hier passt alles. Die Mitarbeiter sind sehr freundlich und stets bereit, den Aufenthalt so angenehm wie möglich zu gestalten. Das Frühstück ist eines der besten, das wir in der Provence kennengelernt haben. Schon beim Zubettgehen freut man sich auf den schönen Morgen mit Croissants, Rührei, Milchkaffee, lecken Käse und frische Säften. Hier sollte man mal übernachten um die Atmosphäre zu fühlen. Das ist für uns Urlaub.