WINGATE BY WYNDHAM LAKE CHARLES CASINO AREA ^{* *}

We stopped at this location as a sleeping spot to finish our drive back home. The staff was friendly, the lobby was very clean, and the pet fees are very reasonable. I am giving it 2/5 stars due to the bed being extremely uncomfortable and the state of the bathroom. Not going to lie, this is maybe the most uncomfortable bed I’ve ever slept in. We got a king room, and the pillows on the bed were for a standard bed and they were so small and awkward to sleep on. They were also fluffed so much that they flattened pretty quickly once laying on them. My husband and I barely slept the whole night. Our shower was a walk in and was even with the tile. When we took a shower, the water was leaking onto the floor and we felt so bad leaving a pool of water there, we used the towels to soak it up. The shower head was spewing out water due to an older “fix” with tape to stop leaking at the joint, and the pressure was low because of this. We were so tired from our trip, it didn’t seem important to complain about it right away. Also, the bathroom door was in bad shape. I just feel like as a company, you should take more pride in your brand and make sure things are working properly and look nice, since we are paying over $115 just for one night. The staff was nice, and the lobby was very clean, just wishing the standards for the rooms were held to a higher regard.

Clean rooms, friendly staff, great hot breakfast and a shuttle to bring us to the casino and bring us back!

I was very impressed with the cleanliness in the hotel and in the room/bathroom and service at the the Wyngate by Windham lake Charles hotel. The manager Kathy was there and she was very pleasant. The worker in the breakfast area was doing a great job. Very good breakfast and they accept pets (I have a Chihuahua) with very low fee. They had bags for pet disposal and two dog walk areas.

The tub had a water leak, and the toilet seat was loose. The bed was comfy.

Great place to stay. Very clean with well lit parking lot.