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Excellent location right in the middle of everything, no need to get taxis. Service is impeccable. The lobby, lounge and dining areas are beautiful straight from a movie. The rooms could definitely use some work, that was the only downside of our experience. The bathroom didn’t even have body lotion, the room had a shutter/window locked at night which was an unpleasant experience as we felt trapped. Overall, only downside was the room, as it also felt too small and tight, filled with unnecessary furniture in such a small space.
I had two friends staying here for 4 days , with a great plan : discovering Verona , and Veneto ! Location is extraordinary, in the heart of the city , so you can simply walk around very easily! The service was excellent! They were very happy! Thank you
Splendido palazzo del 1700 arredato con gusto in stile inglese, dietro alla piazza del mercato, centralissimo, con valet parking. A 10 minuti a piedi dall’Arena. Le camere sono molto carine, silenziose, in quanto si affacciano su una strada pedonale. Molto charme nel ristorante che è in un giardino interno bellissimo. Anche la sala della colazione è notevole, affrescata, e nel buffet c’è tutto quello che puoi desiderare. Servizio ottimo, room service con grande scelta di teas, che ho apprezzato molto.
Friendly staff and welcome, but we stayed in 2 small, dated rooms en-suite, which were sold as a 'junior suite'.
The standard was far from what you can expect from a property that is categorised 5 star. Bathroom has not been renovated for years. Would not have looked at this property, had it been categorised correctly.
When visiting Verona , don’t consider staying anyplace else! This is a Beautiful small hotel , perfectly located to walk everywhere, with a warm friendly staff !
Breakfast is served beautifully, they are happy to make any arrangements you wish , and they have your car packed as soon as you arrive. Thanks to Christina , Camilla , Mara and a Special Thank You to Eliano for personal attention !
You are in Great hands with Christina , Camilla ,
We absolutely loved this hotel! It is absolutely gorgeous and incredibly unique - lovely old school decor with lots of color and personality. The staff are incredibly attentive and kind. They were extremely sweet to our 2.5 year old son and eagerly anticipated our needs with a young child. The breakfast was absolutely beautiful and delicious! We we so blown away by the attention to detail and beauty of the property. It is also spectacularly located just steps from Piazza Erbe and all the main sights. We highly recommend this lovely hotel!
Wir haben über booking zwei Suiten gebucht und 2450.- sfr bezahlt.
Wir mussten stornieren wegen covid. Wollten ans Konzert von ital Pop Ikone. Das Geld bis heute nicht zurück erhalten. Ausreden ausreden und Service gleich null!! Nicht dort buchen!!!
I booked a short break back in June 2022 but had to cancel it due to strikes. I contacted the team at the hotel who agreed to transfer my booking which was really kind.
The hotel staff couldn’t do enough to make our stay special. The hotel is placed in the centre of Varona and the rooms are amazing. A very friendly team and extremely attentive to our needs. If only our hotels in the UK had the same level of service.
Reasonably priced, beautiful setting, and truly a wonderful place to stay. Defiantly going back.
The standard was far from what you can expect from a property that is categorised 5 star. Bathroom has not been renovated for years. Would not have looked at this property, had it been categorised correctly.
חדרים מרווחים מלון מהמם. עם המון פריטים מעניינים בעיצוב. מיקום מעולה
Breakfast is served beautifully, they are happy to make any arrangements you wish , and they have your car packed as soon as you arrive. Thanks to Christina , Camilla , Mara and a Special Thank You to Eliano for personal attention !
You are in Great hands with Christina , Camilla ,
Wir mussten stornieren wegen covid. Wollten ans Konzert von ital Pop Ikone. Das Geld bis heute nicht zurück erhalten. Ausreden ausreden und Service gleich null!! Nicht dort buchen!!!
The hotel staff couldn’t do enough to make our stay special. The hotel is placed in the centre of Varona and the rooms are amazing. A very friendly team and extremely attentive to our needs. If only our hotels in the UK had the same level of service.
Reasonably priced, beautiful setting, and truly a wonderful place to stay. Defiantly going back.