HÔTEL MONVILLE
Hotel
•
€€
2024
Recomendado
•
2024
Hotel de diseño único con habitaciones con vistas panorámicas que ofrece check-in/check-out online.
Este hotel de diseño único y concepto de "nueva generación" ofrece una experiencia urbana incomparable. Aquí, la tecnología está en el centro del concepto con, entre otras cosas, la posibilidad de hacer el check-in/check-out online, habitaciones conectadas a tu smartphone y servicio de habitaciones prestado por un robot. Destacan las habitaciones de las categorías Suite d'Angle y Suite Monville, que también ofrecen una vista panorámica de los rascacielos de la ciudad. También cabe destacar el hermoso mural del hotel que representa la historia de la ciudad.
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Opiniones de los miembros sobre HÔTEL MONVILLE
3.9/5
23 opinión
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First and foremost, the valet parking service, which one would expect to be reliable and careful, was anything but. My vehicle was returned with a conspicuous scratch on the steering wheel, a clear sign of careless handling and a lack of respect for personal property. The distressing part of this ordeal was not just the damage itself but the hotel’s response to the incident. When brought to the attention of the reception manager, Abir, the response was underwhelming. The lack of accountability and failure to provide a satisfactory solution only added insult to injury, leaving me feeling disregarded and undervalued as a guest.
Adding to the disappointment was the unbearable noise issue in the room. The constant disturbances at all hours made rest and relaxation impossible, significantly impacting the comfort and enjoyment of my stay. For a hotel that prides itself on providing a peaceful and welcoming environment for its guests, this was a glaring oversight.
Moreover, basic amenities that one would expect to be in working order were not. The TV remote control, for instance, was non-functional throughout my stay. Despite multiple attempts to have it replaced or fixed, the issue remained unresolved, further exemplifying the lack of attention to guest comfort and satisfaction.
In conclusion, my experience at Hotel Monville was far from the relaxing and hassle-free stay I had anticipated. The negligence displayed by the valet parking service and the indifferent response from the management, coupled with the noise pollution and overlooked amenities, reflect poorly on the hotel's commitment to guest satisfaction. It's disheartening to see such potential marred by a series of preventable shortcomings. Potential guests should think twice before booking a stay here, lest they encounter the same frustrations and disappointments that I did.