SIR ALBERT HOTEL
Hotel
•
€€€
2024
Recomendado
•
2024
Hotel situado en el distrito Pijp de Ámsterdam con un restaurante japonés.
Sir Albert es un hotel de lujo situado en el corazón del creativo y vibrante barrio de De Pijp. Cuenta con una rica historia, ya que ocupa una antigua fábrica de diamantes. Los grandes ventanales y los techos altos recuerdan esta herencia arquitectónica original. El viajero tiene la sensación de alojarse en una hermosa y lujosa residencia, y ésta era, en efecto, la ambición de los diseñadores del Sir Albert. El restaurante japonés Izakaya, contiguo al hotel, es una visita obligada. hay 4 tipos de habitaciones para satisfacer todas sus necesidades.
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Opiniones de los miembros sobre SIR ALBERT HOTEL
3.7/5
22 opinión
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1. Accommodation Preferences: Despite booking nearly a year in advance, my accommodation preferences weren't saved to my profile, making my stay less comfortable and convenient.
2. Cleanliness and Maintenance: The hotel's cleanliness and maintenance didn't meet expectations. Common areas seemed neglected, and my room wasn't as tidy as I'd hoped. Additionally, the air conditioning was excessively loud, necessitating its use as windows cannot be opened for fresh air.
3. Customer Service: I encountered some rudeness from the staff, which was disappointing. Unwelcoming staff, careless, and arrogant behavior detracted from the overall experience.
4. Housekeeping Issues: Housekeeping wasn't consistent. My room wasn't always cleaned properly, and amenities like towels, coffee, and water weren't reliably replenished.
5. Restaurant Policy: I found the policy prohibiting laptop use during breakfast inconvenient, especially for business travelers. I was asked to leave the table, although it was not communicated to me that I could not use my laptop.
6. Ineffective Guest Relations Management: Despite raising my concerns with the guest relations manager, Dan, my issues were not adequately addressed. Dan seemed indifferent and ignored my requests, leaving me feeling unheard and dissatisfied.
7. Gym Facilities: The gym, advertised as an amenity, turned out to be a disappointment. It's outsourced by a personal training studio, and hotel guests are treated as second-class citizens. I had to pay extra to access a proper gym because the provided facilities were often occupied by the studio's clients, leaving hotel guests with limited or no equipment to use. This lack of consideration for hotel guests is unacceptable and made me feel unwelcome.