HOTEL DE HALLEN
Hotel
•
€€€
2024
Recomendado
•
2024
Magnífico hotel de diseño situado en el oeste, en un antiguo tranvía en el corazón de un barrio de salida que tiene mucha energía!
El barrio oeste de la ciudad sufrió una metamorfosis hace unos años, y las Halles (De Hallen) son la perfecta encarnación de ello. Esta antigua cochera de tranvías se ha convertido en el nuevo corazón cultural y culinario de Ámsterdam. El hotel combina elementos de época con detalles de obras de arte modernas. Cuidado con los claustrofóbicos: algunas habitaciones dan al interior y no tienen ventanas, pero las camas son muy mullidas. Las zonas comunes son muy agradables e invitan a holgazanear, pero también a reunirse en torno a las mesas de lectura.
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Opiniones de los miembros sobre HOTEL DE HALLEN
3.6/5
19 opinión
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The next day, when we approached the morning receptionist, a young and incredibly rude individual, we were met with a complete lack of professionalism and unfriendliness. We were shocked by the way we were treated. In an attempt to resolve the issue, we decided to call the manager, Judi. However, she proved to be equally unhelpful and displayed a very unfriendly attitude towards us. It seemed like she was more interested in making sure other guests did not overhear our conversation, rather than addressing our concerns. It was clear that she knew we were in the right, yet she did nothing to rectify the situation.
Not only did they charge us for a room that did not match the pictures and description provided, but their customer service was abysmal. As a result of this horrendous experience, three other families who were planning to travel to Amsterdam have decided to cancel their reservations at this hotel.
I strongly advise against staying at this hotel. The lack of professionalism, disrespectful behavior, and disregard for customer satisfaction make it clear that this establishment does not value its guests. Save yourself the trouble and find a different hotel that actually cares about providing a pleasant experience for its customers.
A particular female staff always greeted & smile when face to face. She’s good!
My last night stay, the cleaner left their mopping towel in my room on the table.
There’s totally not coffee and tea replenished during my last day stay. I called for coffee & asked to go out take myself, which is fine. But just wondering is it normal to have not coffee & tea replenishment on last day.
I had guest visited me & the male staff using very suspicious attitude to talk to us, even I have already mentioned he’s my guest on 18th Dec 10pm! Be alert is good but the attitude shown was bad. I hope this is NOT related to any racist.
My last night stay with broken air conditioner, and my room is the only one happened. I hope it only happened accidentally.
Breakfast was just alright.