SIERRA NEVADA RESORT & SPA ^{* * *}

3 night stay at a nice spacious room. I would definitely stay here again. From other guest, it was recently renovated. Came with a mini fridge and microwave. All of the guest really enjoyed the robes that were available, and wore them when walking to the hot tub which was hot and clean (pool was also heated, but didn't go in). There was a dj playing by the pool and the hot tub was packed with party-goers at 8 pm on a Saturday.

There's a restaurant right next door (Bar Sierra), which is convenient and Black Tie Ski Rental company picks up your rentals at a rack by the lobby. They also had a indoor fireplace with board games which was cool.

There's a free red and teal bus across the street, that'll take you into the Mammoth mountain village.

Negatives
- No housekeeping throughout our stay. I was hoping for the bed to be made and trash to be taken out but that never happened
- Lobby knocks on your door loudly at 10:30 to ensure you're leaving at checkout time, even though we paid extra for a late checkout
- 1 ply toilet paper
- The map is sort of like a maze with many staircases, difficult to find the sauna and steam room
- If you stay on the first floor, you can hear all the footsteps (however, easier to stay on the first floor than figure out the 2nd floor maze)
- The steam room wasn't working
- Room was freezing cold when we got there and took hours to warm up once we turned the heat on

The staff has no clue how to run a hotel let alone a resort which they strive to be.

I am writing an honest review, the location of this hotel is great, the rooms are a good size BUT you can hear everything around (people upstairs, next door) and overall the rooms were clean. I had seen reviews about the rude staff and brushed it off but I am here to WARN you, beware!!! The staff at check in barely greeted us, anytime we had a question there was no interest in a conversation with us, which made me question, why do they even work in hospitality if they're going to act like that?

Anyways, the big problem here is both my partner and I have been charged random charges on our cards, I called the property and was brushed off and was told I can only inquire about this issue via email, which I did, and I have yet to hear a response. I have emailed them everyday and have yet to receive a single reply. So moral of the story, be careful with this hotel. Now I am dealing with this nonsense post vacation. Will not be coming back here. Horrible customer service.

My daughter and I stayed at Outbound Mammoth during Christmas this past year and had a fantastic stay. The rooms have all been updated to be super clean and modern while still keeping that "cabin" feeling. Full kitchen, beautiful glass shower and the heated floors in the bathroom were definitely our favorite. We had a great view of the mountains and a fireplace. Brett & Judith were so sweet to us and even upgraded our room upon check in. Love the lobby and close, walk in parking as well. This is the only place in Mammoth we will stay from now on!! Thank you guys!!

This hotel was recently renovated, and everything about it is excellent. I’ve stayed in both the cabin and the fireplace suite, and they’re both very nice rooms. The cabin is very modern, and the fireplace suite is more of a classic older hotel room, but the fireplace makes is unbelievably cozy after a day of skiing.
Great hot tub & common areas of the hotel, and free coffee and tea in the lobby is nice to have and worth leaving the room for in the morning. The crepe truck on the property is SO GOOD. The soaps in the room are a nice luxurious touch. This is my go-to Mammoth hotel from now on!