CROWNE PLAZA HOTEL NEW ORLEANS FRENCH QUARTER * * * *
El Crowne Plaza New Orleans French Quarter es un hotel de 4 estrellas situado en la esquina de Canal Street y Bourbon Street. Ocupa un edificio histórico que data de 1852 y ofrece un ambiente cálido y elegante. Las habitaciones están decoradas con gusto y equipadas con conexión Wi-Fi gratuita y TV de pantalla plana. Algunas suites también cuentan con una sala de estar con sofá cama. El hotel cuenta con un restaurante de marisco, un bar con paneles, un gimnasio y una piscina climatizada al aire libre con vistas a Bourbon Street. También hay un centro de negocios y casi 3.000 m² de espacio para reuniones. El servicio de aparcacoches tiene un coste adicional. El hotel está idealmente situado cerca del centro de la ciudad, atracciones turísticas, restaurantes y bares. También ofrece fácil acceso en coche.
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Opiniones de los miembros sobre CROWNE PLAZA HOTEL NEW ORLEANS FRENCH QUARTER
My smile turned upside down when I got to my room. I really would like to encourage them to focus on their cleaning processes, as my room was dirty. I shared photos so as to show I am not just being bougie... The shower head is gross with mildew buildup. The curtains, when opened, were falling off of their hooks. There are huge cobwebs hanging down the window, and my nightstand was not cleaned and had leftover residue from prior guests.
My work colleague actually had plumbing issues, and while she sat in the room, had a plumber come in and work on it versus getting her to a different room. Additionally, her fridge wasn't working, thus, they had to deliver another fridge to her as wellm
In addition to the cleanliness factor, my room faced the street. Thus, I recommend that if you do stay, ask to be moved if you get the same. It is extremely loud outside of your window. You get a first-hand jazz concert until around 2 a.m. followed by a bunch of drunk folks yelling as they leave at closing time, and then lastly followed by a loud machine (likely cleaning the sidewalks and streets) around 3 or 4 a.m. Not a restful time.
All in all, if they can work on their cleaning disparities and focus on the rooms, it would be a more enjoyable visit!
If I could rate this place a zero I would. Immediately encountered rude employees at the valet. They were telling us we needed to tip them before we even unloaded our car. We went to our room and found bed bugs. When talking to the front desk the employee vivak didn’t even seem surprised. He offered a new room while another employee was muttering under her breath about us. The new room was covered in stains including gum stuck to the floor. Disgusting. The pool was poorly maintained with paint chipping off and bugs in the water. We were so off put we had to end our trip early. When checking out they then tried over charged us for parking. When we explained we hadn’t even been there a full 24hours the front desk worker a woman who’s name I didn’t catch rudely told us to take it up with the valet service because they’re separate party. That’s interesting because the parking was charged on our hotel room bill. Overall staff is incredibly rude and unwelcoming. The rooms are filthy despite the illusion presented by the lobby.