OMNI ROYAL ORLEANS ^{* * * *}

No shampoo- also BLACK MOLD all over stair wells. The baseboards of rooms are rotted out. Beautiful lobby and great location. Everything else needs some work.
Has bar up by pool that was never opened. What’s the point??

Recently stayed at this Omni hotel as we enjoy Omni Hotels and have stayed at several from New Hampshire to Florida. (We have an account via their App).

The location in the French Quarter of New Orleans is perfect if that’s your desired location.
Service/Staff are phenomenal, friendly, informative, polite, and welcoming.
Alfredo the Bellman was outstanding, he was very knowledgeable, helpful and friendly.
Front Desk Staff was great!!!

Sadly, there were a few negatives in our room which is why I gave 3 star rating, I understand it’s an older hotel but it can still be properly maintained.

Our room was clean, but for an “upgraded” room from the room we originally booked it was a bit disappointing.
Bathroom very small, and the bathtub was awful, when we showered water came out of the shower head and water spigot at the same time no matter how many attempts to rectify the situation and even after 10 minutes of running the water, barely warm water to shower in.
All tables had labels showing “electrical outlets” but in order for my husband to use his C-Pap machine he literally had to move the nightstand on his side of the bed, reach under the headboard to plug in the cord to activate the “outlets” on his nightstand.
On my bedside it was a good thing I did not need to plug in anything because the side of the nightstand where “outlets” were indicated was up against the wall.

Just know that you will also not get the best nights sleep as there is constant street noise all night long.

Again, for an Omni Hotel our “upgraded” room was disappointing.

Valet service was good, but the price was higher than other Omni Resorts we’ve stayed at that are bigger with a lot more amenities.

Neither recommend or not recommend.

Room had moldy smell.

We came for sightseeing, tours and visit family. The service is AMAZING!!! We haven't encountered anyone who wasn't friendly, accommodating and knowledgeable about the city. LOVE the location. It's close enough to everything to walk. Our room was amazing. We got one with a balcony. The Hotel is older, but it has A LOT of the New Orleans character in the design of the rooms and throughout. The only thing I would critique is very minor. The refrigerator is cute but needs better quality. But it served the purpose.

A plaza with a fountain, surrounded by benches with the coats of arms of all Spanish provinces. Located on the Riverwalk, near Aquarium of the Americas, Riverwalk Shopping Center, and the Harrah's casino;