LOEWS NEW ORLEANS HOTEL ^{* * * *}

Great location, room clean, missing refrigerator beside that everything was great

Room had mold in shower and the wall paper was peeling. TV was not a smart TV so could not sign into Netflix. Only valet parking. We had to find someone whenever we needed our car cause there didnt seem to be anyone around monitoring the valet

Waited nearly 2 hours for our room to be available. I was given keys that didn’t work 3 separate times, and on the 3rd time I was given keys to another guest’s room. The staff did not seem to care too much as I went up and down the elevator with my luggage cart 4 times. Not sure I was even offered an apology.

The location is great which is the main reason I booked this hotel and have done so in the past. I’ve had bizarre issues here in the past but I was willing to give it another try (credit card machines not working, double queen room instead of a king).

The rooms do not meet the expectations to the price you pay in my opinion. They're definitely more than adequate but they could use a good renovation. The televisions seemed like they were standard definition quality which was very bizarre to see in hotel at this price. WiFi was good for me.

Keep an eye on your final bill. They’ll probably have extra charges you weren’t aware of. I was triple charged for parking. I was assured some fees would be waived for all the inconveniences, but they all remained on the final bill. $50 a night for valet parking feels very steep but at least you know your vehicle is in a garage without public access.

The bartenders were friendly and the bar has a nice happy hour menu. Luckily I was able to grab a seat while I waited over an hour for my room to be ready.

Still not the worst stay I’ve had, you can’t beat the location but I’m sure there are better options in the downtown terms of updated amenities and price. If you’re looking for a premium experience unfortunately I’d look elsewhere.

Close to the French quarter, the convention center, and lots of good food.
They have a restaurant with breakfast in the morning and a lovely lobby. Great for business travel.

Great place to stay, very friendly staff, convenient to everything!!