RÉCIF ATTITUDE
Hotel
•
€€
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+230 204 2800
Libro sobre 
Libro sobre 
2024
Recomendado
•
2024
70 elegantes habitaciones con una decoración contemporánea que coquetea con el estilo isleño más cool para vivir la cultura mauriciana
Así es el encanto en los hoteles: esa sensación inmediata de bienestar, natural y sin pretensiones. En Le Récif, esta es la tónica: 70 habitaciones refinadas, una decoración contemporánea que coquetea con un estilo isleño cool, bonitos salones... Zen, íntimo, relajado. El espíritu mauriciano del grupo Attitude está en todas partes: en el spa POZ con productos naturales, en el tráiler Taba-J para degustar la comida callejera local, en los 3 restaurantes junto al mar -incluido el Ocean con los pies en la arena-. Y para descubrir la cultura mauriciana: ¡un abanico de experiencias Otentik!
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Opiniones de los miembros sobre RÉCIF ATTITUDE
4/5
33 opinión
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Visitado en septiembre 2023
Pathetic behavior of staff !
We booked our trip reading the good reviews. But however everything turned into disaster after reaching there.
As we were about to enter the hotel our driver mentioned, the staff never welcomes the guest. After 10 mins we see the receptionist lady come and greet us with not even a faint smile on her face. We were offered a welcome drink after 40 mins of our arrival as she was scanning our documents which took forever .
We emailed them previously to offer us a room with a better view but we were placed in a garden view room, though partially the ocean could be viewed. She was commanding us “hey you get what you pay “ You didn’t pay for the ocean view room- you don’t get it !!!
Since our booking was through Make My Trip that Option of the room was not available and so we had to email them. However it was of no help !
It was my birthday on the 7th and we requested to see if anything for the room could have been done we were even ready to pay any additional amount for a room with a better view . However nothing was done . She even snatched my passport to make sure if it was my birthday or not or if I am faking. Extremely disappointing!!!
Indians should stay away as we felt they being extremely mean and treat you as negligible in front of other guest and European guest. As we were the only Indians during our stay.
We were asked to carry our water bottle from the room to drink water during dinner or breakfast … as a hotel staff mentioned that the bottled kept at the dining area are special bottles. “ however let me say it - I SAW THEM FILLING SAME DRINKING WATER IN THOSE BOTTLES which we were refused to be given.
The rooms were never cleaned properly same towels would be folded and kept again for use.
Extremely bad food sane menu gets repeated again and again.
The only good thing we did was that we never stayed entire day at the hotel as we had activities everyday to do and we enjoyed our trip to the fullest when we were outside the hotel. We used to leave early and at times not have dinner at the hotel and have it outside as the food was pathetic.
Also to mention the day before we were to leave Mauritius we went to the reception to check if we could be offered a late checkout as our pick up was scheduled at 5.30 pm .
We were happy to see few European couples offered late checkout as they were leaving the hotel around 5 to 5.30 pm .
The same lady at the reception was there and she was like come tomorrow at 9.30am and we will let you know hopefully you should get it .
We expected that our stay was bad . But maybe they will give us a sweet memory at the end but in the morning there were two men at the reception completely ignored us to even stay till 12pm . They were asking us to vacate at 11.15 am as they had a guest arriving for the room we were staying .
Out of the two men at the reception one men was not even looking at us and treating us like we are not even a guest of the hotel.
However we decided to leave the place sharp at 12 and we enjoyed our time discovering beautiful places of the south and head to the airport.
The only person out of the hotel staf was Vinay - he is a chef from the hotel I believe he was so sweet and if I would carry a little memory of le- Reciff it will be him.
Otherwise Veena from reception and the other two men I don’t remember their names - request you to change your attitude . Be equal towards all guest .
Attitude is a good chain- don’t spoil its name . People tend to come back to a place for the treatment and Behavior they get during the stay.
Because of you guys I would never in my wildest dream ever come to stay here again .
Hope my review helps!
We booked our trip reading the good reviews. But however everything turned into disaster after reaching there.
As we were about to enter the hotel our driver mentioned, the staff never welcomes the guest. After 10 mins we see the receptionist lady come and greet us with not even a faint smile on her face. We were offered a welcome drink after 40 mins of our arrival as she was scanning our documents which took forever .
We emailed them previously to offer us a room with a better view but we were placed in a garden view room, though partially the ocean could be viewed. She was commanding us “hey you get what you pay “ You didn’t pay for the ocean view room- you don’t get it !!!
Since our booking was through Make My Trip that Option of the room was not available and so we had to email them. However it was of no help !
It was my birthday on the 7th and we requested to see if anything for the room could have been done we were even ready to pay any additional amount for a room with a better view . However nothing was done . She even snatched my passport to make sure if it was my birthday or not or if I am faking. Extremely disappointing!!!
Indians should stay away as we felt they being extremely mean and treat you as negligible in front of other guest and European guest. As we were the only Indians during our stay.
We were asked to carry our water bottle from the room to drink water during dinner or breakfast … as a hotel staff mentioned that the bottled kept at the dining area are special bottles. “ however let me say it - I SAW THEM FILLING SAME DRINKING WATER IN THOSE BOTTLES which we were refused to be given.
The rooms were never cleaned properly same towels would be folded and kept again for use.
Extremely bad food sane menu gets repeated again and again.
The only good thing we did was that we never stayed entire day at the hotel as we had activities everyday to do and we enjoyed our trip to the fullest when we were outside the hotel. We used to leave early and at times not have dinner at the hotel and have it outside as the food was pathetic.
Also to mention the day before we were to leave Mauritius we went to the reception to check if we could be offered a late checkout as our pick up was scheduled at 5.30 pm .
We were happy to see few European couples offered late checkout as they were leaving the hotel around 5 to 5.30 pm .
The same lady at the reception was there and she was like come tomorrow at 9.30am and we will let you know hopefully you should get it .
We expected that our stay was bad . But maybe they will give us a sweet memory at the end but in the morning there were two men at the reception completely ignored us to even stay till 12pm . They were asking us to vacate at 11.15 am as they had a guest arriving for the room we were staying .
Out of the two men at the reception one men was not even looking at us and treating us like we are not even a guest of the hotel.
However we decided to leave the place sharp at 12 and we enjoyed our time discovering beautiful places of the south and head to the airport.
The only person out of the hotel staf was Vinay - he is a chef from the hotel I believe he was so sweet and if I would carry a little memory of le- Reciff it will be him.
Otherwise Veena from reception and the other two men I don’t remember their names - request you to change your attitude . Be equal towards all guest .
Attitude is a good chain- don’t spoil its name . People tend to come back to a place for the treatment and Behavior they get during the stay.
Because of you guys I would never in my wildest dream ever come to stay here again .
Hope my review helps!
RÉCIF ATTITUDE
Director
20/09/2023 a las 08:43
Dear Mrs Suranjana Deka,
We deeply regret and are saddened by your disappointment and perception of Recif Attitude. It is, indeed, regrettable that during your one week stay, you did meet me or the duty manager, especially since you were unhappy here.
After inquiries, I would like to bring some clarification as regards various remarks that have been made.
Your comment about the room facilities and the cleanliness has been well noted. However, I would like to confirm that the cleaning of the rooms and the overall areas is done daily, and we do regular maintenance work in the rooms. Rest assured if we had received your feedback while being in-house, we would have assisted you and improved your holiday experience.
As regards the quality of food, we are continuously reviewing our culinary programmes to cater to the preferences of most of our guests. We are, nonetheless, realistic in that we will not be able to please everyone as taste and preferences is a subjective matter. But being a small property, we tend to respond to individual needs and preferences as far as resourcefully possible.
We take good note of some of your comments regarding our family members which will come in useful, since we are in the process of planning forthcoming training programmes taking place during our low season. Having said that, we are continually training our people with on-the-job training.
It is sad that things did not go well. We, sincerely apologize if you were offended; this was not, is not, and will never be in our intention. But we do believe in the necessity of some ground rules for the good running of the property, and for the benefits of all. It is regrettable to hold such negative emotions, but I do see that you felt offended in the way things were dealt with, and we do sincerely apologise for same. We did not mean to be offensive to people and to our guests.
I humbly believe that everybody is entitled to his/ her own opinion, and we respect yours.
With all due respect, I would still like to state that if there is one area where we always receive positive feedback of which we are proud, it is regarding the politeness, warmth, and friendliness of our staff.
Wishing you all the best,
With sincere regards,
Warren Foo Tam Fong
General Manager
We deeply regret and are saddened by your disappointment and perception of Recif Attitude. It is, indeed, regrettable that during your one week stay, you did meet me or the duty manager, especially since you were unhappy here.
After inquiries, I would like to bring some clarification as regards various remarks that have been made.
Your comment about the room facilities and the cleanliness has been well noted. However, I would like to confirm that the cleaning of the rooms and the overall areas is done daily, and we do regular maintenance work in the rooms. Rest assured if we had received your feedback while being in-house, we would have assisted you and improved your holiday experience.
As regards the quality of food, we are continuously reviewing our culinary programmes to cater to the preferences of most of our guests. We are, nonetheless, realistic in that we will not be able to please everyone as taste and preferences is a subjective matter. But being a small property, we tend to respond to individual needs and preferences as far as resourcefully possible.
We take good note of some of your comments regarding our family members which will come in useful, since we are in the process of planning forthcoming training programmes taking place during our low season. Having said that, we are continually training our people with on-the-job training.
It is sad that things did not go well. We, sincerely apologize if you were offended; this was not, is not, and will never be in our intention. But we do believe in the necessity of some ground rules for the good running of the property, and for the benefits of all. It is regrettable to hold such negative emotions, but I do see that you felt offended in the way things were dealt with, and we do sincerely apologise for same. We did not mean to be offensive to people and to our guests.
I humbly believe that everybody is entitled to his/ her own opinion, and we respect yours.
With all due respect, I would still like to state that if there is one area where we always receive positive feedback of which we are proud, it is regarding the politeness, warmth, and friendliness of our staff.
Wishing you all the best,
With sincere regards,
Warren Foo Tam Fong
General Manager
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Visitado en septiembre 2023
Probably not everyone's taste, but it was exactly what we wanted and expected. The swimming, snorkling, seaview, sunsets and tranquility were awesome! Thank you very much to everyone, from the cleaning lady, waiters, chefs and management!
RÉCIF ATTITUDE
Director
13/09/2023 a las 08:40
Hello Wessel,
We want to express our heartfelt gratitude for choosing us as your holiday destination and for taking the time to share your feedback with us.
We are delighted to hear that you enjoyed your stay with us and that it met your expectations. Your satisfaction is our utmost priority, and we are overjoyed to have achieved that.
Thank you again for your comments and we look forward to welcoming you back to Récif Attitude for your next holiday.
Sunny regards,
Warren Foo Tam Fong
We want to express our heartfelt gratitude for choosing us as your holiday destination and for taking the time to share your feedback with us.
We are delighted to hear that you enjoyed your stay with us and that it met your expectations. Your satisfaction is our utmost priority, and we are overjoyed to have achieved that.
Thank you again for your comments and we look forward to welcoming you back to Récif Attitude for your next holiday.
Sunny regards,
Warren Foo Tam Fong
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Visitado en septiembre 2023
Really authentic and romantic place. The service was top quality. We went to celebrate 25th anniversary and the staff was really helpful with arranging a ceremony and the celebration itself. It started with a relaxing couples massage with qualified staff. The weeding planner Matthew was really passionate about his work and creating a memorable experience for us. Thank you to all of the staff at Recif Attitude for making our trip very special and memorable.
RÉCIF ATTITUDE
Director
20/09/2023 a las 08:35
Good day Hannah,
Once again, we wish you a happy and blessed 25th anniversary!
It was a pleasure to have you at Recif Attitude on this special occasion.
Thank you for taking the time to share your wonderful experience with us.
Your review is a great motivation for our family member Matthew and a real inspiration for our future travellers.
It will be a real pleasure to welcome you back to create wonderful memories.
Warmest regards,
Warren Foo Tam Fong
Once again, we wish you a happy and blessed 25th anniversary!
It was a pleasure to have you at Recif Attitude on this special occasion.
Thank you for taking the time to share your wonderful experience with us.
Your review is a great motivation for our family member Matthew and a real inspiration for our future travellers.
It will be a real pleasure to welcome you back to create wonderful memories.
Warmest regards,
Warren Foo Tam Fong
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Visitado en septiembre 2023
Chambre un peu trop humide et déjà signalé sur place.
Barman au top ! Et nourriture du midi superbe !
Barman au top ! Et nourriture du midi superbe !
RÉCIF ATTITUDE
Director
13/09/2023 a las 08:26
Chère Aurélie,
Merci beaucoup pour vos commentaires positifs. Je suis heureux de constater que vous avez apprécié le service et l'hospitalité de nos Family Members ainsi que l'hôtel en général !
Nous avons pris note de votre remarque au niveau de la chambre, soyez assurés que nous nous occupons déjà de cela.
C'est avec grand plaisir que nous avons partagé vos compliments avec l'ensemble de nos équipes du bar !
Encore une fois merci pour votre avis et nous espérons que cela durera.
Cordialement,
Warren FooTam Fong
Directeur Général
Merci beaucoup pour vos commentaires positifs. Je suis heureux de constater que vous avez apprécié le service et l'hospitalité de nos Family Members ainsi que l'hôtel en général !
Nous avons pris note de votre remarque au niveau de la chambre, soyez assurés que nous nous occupons déjà de cela.
C'est avec grand plaisir que nous avons partagé vos compliments avec l'ensemble de nos équipes du bar !
Encore une fois merci pour votre avis et nous espérons que cela durera.
Cordialement,
Warren FooTam Fong
Directeur Général
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Näköalat olivat upeat, auringonlasku näkyi suoraan meidän terassille ja turvallisuuden tunteesta ei ollut pulaa. Ranta ja hotelli olivat todella rauhallisia, ranta ei itsessään ole uimista varten, mutta hyvä snorklaamiseen ja kahlaukseen. Hotellin boat jousesta sai lainata snorkkeleita ja kanootteja, kannattaa hotellin ohjelma katsoa qr koodin takaa, sillä tajusimme toiseksi viimeisenä päivänä katsoa Viihde osiosta, että rannalla on myös ilmainen lasipohjavene ja snorklaus matka.
Ruoka oli keskinkertaista, pannacottaan ja kattiloissa olevaan kalaan petyimme kerta toisensa jälkeen, pannacotassa oli liikaa liivatetta, jonka vuoksi se oli hyytelöäkin kovempaa, kattilassa oleva kala oli aina kuivaa, jonka vuoksi suosittelen hakemaan suoraan kokilta ruokaa mitä ikinä hän siellä paistaa.
Palvelu oli hyvin ystävällistä ja avuliasta, hotellin aulan seinältä löytyi bussiaikataulut ja taksien hinnat. Miinusta tulee siivouksesta, pyysin useaan kertaan vaihtamaan huoneen astiat käytön jälkeen, eikä niitä ilmeisesti ikinä vaihdettu, huuhtaistiin vain (hanavedelläkö?). Huoneiden ovella voisi olla kynnysmatto johon pyyhkiä hiekat jaloista. Sain huoneen minibaarista sähköiskuja (en tiedä miksi) ja ilmastointilaite toimi huonosti automaatilla, coolilla ja fan modella toimi noin 20min, jonka jälkeen ilmoitti EC, toimi jatkuvasti ainoastaan dry modella.
Hotellissa sijaitsee myös Spa Poz, jonka henkilökunta on aivan ihana ja hoidot hyvin rentouttavia.
Lähin kauppa sijaitsee 700m päässä Super M, ja noin 2km päässä Mini Max, josta saa myös matkamuistoja ja aurinkovoidetta.
Yleisesti ottaen hotelli sijaitsee hyvällä paikalla kaukana turistirysästä ja bilepaikoista. Oma ranta, tuolit ja uima-allas ovat myös plussaa ja syy, jonka vuoksi hotellin valitsimme.
Thank you so much for having chosen Recif Attitude for your holiday and for taking the time to share your opinion with us!
Your feedback is very much appreciated. We want you to know that your comments have been carefully noted and passed on to the relevant departments.
Your feedback is invaluable to us as it helps us to improve our services and ensure that we provide the best possible experience for our guests.
We hope to see you again!
We are committed to make your next stay with a better experience!
Yours sincerely,
Warren Foo Tam Fong - General Manager