HÔTEL DE L’HORLOGE ^{* * * *}

Dear Noriko,

Thank you very much for choosing to stay at the Hôtel de l'Horloge Avignon and for taking the time to share your valuable return experience with us.

We are particularly pleased to read that you gave us an overall rating of 5/5 for your stay with us. Your appreciation of our hotel's privileged location in the heart of Avignon is very valuable. It is gratifying to know that you found the hotel calm and relaxing despite its busy location.

We are also delighted to know that you enjoyed our delicious breakfast. Customer satisfaction with our catering service is a great reward for our dedicated team.

However, we would like to apologise for the inconvenience you experienced with the power cut in your room. We understand how frustrating this can be, and we are sorry for any inconvenience this may have caused.

We hope that despite this you were able to take advantage of the other amenities in the room. We are also delighted that you were able to explore the variety of restaurants close to our hotel.

We would like to thank you for your constructive feedback and hope to have the opportunity to welcome you back in the future to provide you with an even more enjoyable experience.

Please do not hesitate to contact us if you have any further questions, and we wish you all the best for your future travels in the South of France.

Yours sincerely
Myriam Fernandes, Customer Relations Manager

Dear Mister Watson
We would like to thank you warmly for choosing the Hôtel de l'Horloge Avignon for your recent stay. Your feedback is very important to us and we are delighted that you enjoyed your stay with us.

We are delighted that the hotel's location on the Place de l'Horloge helped to make your stay even more enjoyable. Our team continually strives to provide a quality service, and your kind words about our friendly and professional staff encourage us to maintain these high standards.

Your overall rating of 4/5 is very much appreciated, and we are taking on board all your suggestions to improve our service even further. If you have any other comments or ideas you would like to share, please let us know.

We hope to see you soon at the Hôtel de l'Horloge Avignon for an even more memorable experience.

Yours sincerely

Myriam Fernandes, Directrice Customer Relations

Dear Oliver Jones,
We are delighted to receive your overall rating of 5/5 and your glowing comments about your stay at the Hôtel de l'Horloge. Your return is invaluable to us, and we would like to thank you warmly for taking the time to share your impressions.

Your compliments about our team, who make it a point of honour to offer a friendly and efficient service, fill us with satisfaction. We are proud to be able to converse in English to meet all your expectations.

The location of the Hôtel de l'Horloge is exceptional, in the heart of the ancient city walls of Avignon, close to numerous restaurants, the Collection Lambert museum of modern art and the Palais des Papes. We are delighted that you were able to take advantage of this privileged location to explore the city.

You raised an interesting point about the layout of our hotel, which is the result of the merger of two buildings. We understand that this can add a unique touch to our hotel, and we are pleased that you enjoyed this feature, which is the soul of Europe.

We are particularly proud of your complimentary mention of our daily breakfast. It is gratifying to know that you found it exceptional.

In terms of price, we understand that our quality of service and central location can come at a cost. However, we do our best to offer value for money, and we are delighted that you have found it worthwhile.
We would like to take this opportunity to point out that the best deals will always be on our official website, and available for direct bookings by email or telephone.

The team at the Hôtel de l'Horloge would like to thank you sincerely for your kind words and your recommendation. We hope to have the pleasure of welcoming you again during your next stay in Avignon.

Yours sincerely
Myriam Fernandes, Directrice Customer Relations