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Un emplacement d'excellence même s'il faut pouvoir se garer (un forfait parking est proposé par l'hôtel). Les chambres sont très agréables et très joliment décorées. Tout est prévu pour un séjour optimal (machine Nespresso, petite kichenette). La literie est très confortable et on n'entend aucun bruit de rue. En revanche, l'insonorisation à l'intérieur est à revoir: on entend les pas des voisins du dessus (enfants qui courent), et les voix du personnel dans les couloirs lors du ménage. Mais un très bon accueil fait oublier ces petits désagréments. Je recommande cet hôtel.
Bon emplacement et belles tailles de chambre, literie confortable, environnement propre.
Quelques suggestions pour votre référence des points qui pourraient améliorer l’image et standing de votre hôtel:
- fonctionnement des stores qui ne descendaient plus ou ne remontaient plus et du coup lumière qui passait au matin
-bruits de fond venant de la rue même en hiver (en été cela deviendrait vraiment désagréable)
- hauteur sous plafond de la mezzanine (pénible pour circuler)
- eau potable offert juste le premier jour (coût de l’eau minime par rapport au service, souvent offert dans les hôtels à étoiles)
- parking à tarif préférentiel non communiqué spontanément d’avance.
Manque juste un peignoir d autant plus que l on vous apporte le petit déjeuner en chambre. Vous avez pensé à tout sauf au peignoir vraiment incontournable.
La zone accueil n est pas très agréable car petite et il manque un beau coin salon mais sinon vraiment très bien.
Really wonderful in every way! The staff is exceptional.....kind, informed, and accurate.
They were exceedingly helpful when we needed information and recommendations.
We will rec your hotel to our friends. The best location!
If it’s one thing that could have made everything 10: the breakfast, the crepe was dry & coffee not that hot. But very nice to get the breakfast on the door. Thank you for a lovely stay !!
Overall a very good stay with a very good location, however there was one very important thing that was not acceptable and that was that the ceiling in the mezzanine for our room was only 5 feet tall. This is absolutely not tall enough for an average person and made the space unusable for us. I was very upset to pay so much to get two separate rooms and have one be unusable.
Very nice, huge room. The location is great and extremely good in old town Nice and it’s surprisingly quiet.
The only thing disturbing was that we had smell from the bakery and a kitchen.
Lovely stay in Nice. Great location of hotel.
The staff on the front desk were welcoming and friendly and very helpful, booking a restaurant reservation and allowing me to talk to them in French ! Would recommend highly.
Deuxième séjour dans votre hôtel. Comme l'année dernière, nous trouvons que le ménage dans la chambre n'est pas digne d'un 4 étoiles.
Les sols sont sales, les coins dans la chambre plein de poussière. Le torchon de la cuisine plein de tache comme le tapis au sol au milieu du salon.
Les murs sont également pleins de tâche....
Dommage !
Although our beds were fixed and made up everyday, we were not sure if our room was vacuumed during daily make up of the room. But we did notice some dusk and debris that was not cleaned up.
The only bad thing was that the room was very noisy. We where with a small child and the child woke up many times per night because of the voices from outside.
This location was amazing! The room was beautiful! Our two teenage daughters loved the mezzanine for their room. I would recommend the Palais Saleya and would stay there again.
The bathroom was not well thought out. The lighting was terrible and dark even with the open window to the bedroom. There should be lighting above or on the sides of the sink. It was very awkward to get to the handles in the bathtub and there were no towel racks close to the tub - towel got wet from the shower when placed on the ledge at the end of the tub.
Very clean and spacious rooms . Great amenities and staff is very helpful ,as a tourist i had a lot of questions about the area they guided us very well. Its located i the centre of old town everything is walkable from the hotel .
Due to the cancellation of our proposed stay by the hotel we did not use the accommodation.
According to the hotel our "card" was not accepted - however the same card was used during our stay in Nice at a different hotel, and after discussion with the bank they could find no reason for the cancellation.
Therefore we feel very let down by the hotel.
24hour notice of the card not being accepted was too short - especially as we were on vacation and did not have the proposed card available.
Despite telephone call to the hotel from the UK this timeline was not extended and the proposed room already re-booked.
We feel the hotel did not want our custom as it could charge more due to the ladies football competition ongoing during our period in Nice.
Quelques suggestions pour votre référence des points qui pourraient améliorer l’image et standing de votre hôtel:
- fonctionnement des stores qui ne descendaient plus ou ne remontaient plus et du coup lumière qui passait au matin
-bruits de fond venant de la rue même en hiver (en été cela deviendrait vraiment désagréable)
- hauteur sous plafond de la mezzanine (pénible pour circuler)
- eau potable offert juste le premier jour (coût de l’eau minime par rapport au service, souvent offert dans les hôtels à étoiles)
- parking à tarif préférentiel non communiqué spontanément d’avance.
La zone accueil n est pas très agréable car petite et il manque un beau coin salon mais sinon vraiment très bien.
Very nice n comfortable place to stay
for couples & families
They were exceedingly helpful when we needed information and recommendations.
We will rec your hotel to our friends. The best location!
The only thing disturbing was that we had smell from the bakery and a kitchen.
The staff on the front desk were welcoming and friendly and very helpful, booking a restaurant reservation and allowing me to talk to them in French ! Would recommend highly.
Les sols sont sales, les coins dans la chambre plein de poussière. Le torchon de la cuisine plein de tache comme le tapis au sol au milieu du salon.
Les murs sont également pleins de tâche....
Dommage !
Laute Gasse am Abend und Nacht. Zimmer in den Innenhof wäre wohl besser..
The hotel is in a great location and well maintained
* very old towels
* helpful staff
Very friendly and helpful front desk
Large and comfortable apartment
According to the hotel our "card" was not accepted - however the same card was used during our stay in Nice at a different hotel, and after discussion with the bank they could find no reason for the cancellation.
Therefore we feel very let down by the hotel.
24hour notice of the card not being accepted was too short - especially as we were on vacation and did not have the proposed card available.
Despite telephone call to the hotel from the UK this timeline was not extended and the proposed room already re-booked.
We feel the hotel did not want our custom as it could charge more due to the ladies football competition ongoing during our period in Nice.