L'ATELIER JOSEPH

Super experience a l atelier joseph.
service, nourriture, accueil, tout était parfait.
Encore merci pour cette belle soirée
Nous reviendrons

The owner was very rude he canceled our table on propose after taking a deposit 3 days before. For that specific table. He refused to refund our money on the spot. And asked us to leave the restaurant

Very nice location and a nice atmosphere, but the service was extremely poor. We asked for our wine after waiting for 40 minutes. In a polite way. The waiter answered us in a passive-aggressive way «yes, it is here, do you see it, it will come». We also asked to order food, same passive-aggressive tone. They changed waiter and we got a very nice, young man who gave great service and took our dinner order. We were 12 persons, incl 6 children, but we were almost the first persons in the restaurant so it was not like we came as a surprise (we had also made reservation in advance).
They forgot one dish for the children, it seems like they did not notice, we had to remind them. When it came, the other 5 children had finished their food.
They forgot the red wine for the meat, we had to remind them.
Since we had 6 children we asked to order dessert for the children when the adults got their main course. We tried for 40 minutes to order dessert, not one waiter met our attempts to order. To summarize, this could have been so good! But they fail in seeing the customer, failed in having control of their restaurant. We looked forward to a nice meal, in a nice location, but the service was so bad that we unfortunately left with a bad impression of the restaurant. We never got to order desserts for the children, we gave up and half of the party left and we gave the children ice cream at home..
We hope this critisism is read by the restaurant and that it will be acknowledged as major improvement opportunity.

Good food, rude waiters.
Probably will get a rude reaction back from the restaurant now, that’s what they do.

Service incroyable , personnel incroyable , nourriture incroyable et prix largement abordable pour le lieu et la qualité. Je voulais dîner depuis un moment dans cet endroit et je ne suis vraiment pas déçue , je pense même en devenir habituée ! Merci à toute l’équipe !