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avis_word LE SWANN París
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4.2/5
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Très bonnes prestations.
Merci pour ce bon séjour
Olivier Auch-Roy
Минусы: плесень в ванной, после уборки оставили открытой дверь в комнату и мог войти кто угодно, после сообщения об этом на ресепшен не было предпринято никаких действий и извинений, не добавляли гель для душа на протяжении недели проживания, отель не тянет на 4 звезды
Upon check-in, the very nice young man took the time to locate a room that worked better for us (2 beds instead of 1). He was very nice, and polite and we could tell he really cared.
A/C was not working day 1, but the young man reset it and it worked.
A/C was not working day 2 & 3 and when we asked the front desk to reset it, the person was rude and condescending and said wait til tomorrow. We had to sleep with the window open and it was very noisy. A/C finally working on day 4.
Ate breakfast one day. It was good.
Overall we were very satisfied and I would stay again.
Recommandé.
Buffet petit déjeuner varié et de qualité.
N'hésitez pas à y séjourner !
“As usual, every room in probably every hotel in Paris with less than 5-star, is small :)
But this hotel looks much better as compared with other hotels I ever stayed such as Hotel Pavillon Monceau, Hotel Gaston, Hotel Mercure Paris 19 Philharmonie La Villette, Hotel Mercure Paris Ivry Quai de Seine (but of course, not to be compared with Hotel Paris Marriott Champs Elysees, which is the top of all that certainly comes with a cost of 5-star hotel).
In any case, this hotel is actually no different from other hotels in Paris in its class, but somehow it brings a satisfaction.
Breakfast is good with standard food as many others (croissant and other breads) but it has a hot meal option which is not too bad as the menu, at least, changed 3 times during my 5-6 days stay. The room for breakfast is quite spacious as well, considering how small hotel rooms in general Paris. The decor of the room is quite attractive too.
They have coffee machine which runs all-day and free of charge. The same goes for hot water or normal/sparkling water tap located in the breakfast room. This is very convenient and the only hotel I ever stayed in the past that provides such. Excellent!
My room has a small balcony which may not be sufficient for sitting but nice to have an outdoor view to the neighbouring area. Probably it will be nice during a time other than winter to stand on the balcony and watching around.
The only thing I probably slightly dislike is the bathroom which has no door and it makes the floor wet after every shower. Not a big deal, but it would be nice if it can be closed.
The walls between rooms, are probably the same everywhere, quite thin and noise travels around, but during my stay, it was relatively calm and quiet, perhaps guests who were staying are working people who needed to work the next day so everyone has a sort of similar sleeping time. Probably :)
My room is for a single person to stay, but the hotel looks to have option for a bigger size which can accommodate a family which I definitely will try the next time I visit Paris.”
I forgot my Burberry Trench coat (black Mens) in the room 410 where I stayed at for one night on April 2. I called once I checked out to see if I could pass by to recuperate it, and to my astonishment the team informed me it wasnt there anymore….It vanished. Someone on your team now has a new Burberry Trench worth €1,800. I am posting about this on Truatpilot and Google etc. I’ve never heard of something like this.