AU CHARME RABELAISIEN ^{* * * *}

Comfortable hotel in the center of town with great service and a pretty garden and swimming pool. Our room was beautiful, very big and quiet even though it faced the street. Very close to restaurants and only a few minutes walk to the chateau.

Magnifique hôtel, avec un superbe emplacement, la patronne est adorable !!!

If this was a 3 star hotel no issues with the physical environment. Good location. Room was large enough. Fairly quiet but older structure so hear people walking above - breakfast was fine - nothing out of the ordinary but good and filling. The problem here is it’s registered as a 4 star hotel of which it is not. It’s the little things that differentiate the two. For example no shampoo was provided and when asked received something very basic - they are very strict about enjoying your own food on the sunny area outside - only can consume what one buys. There were some clothes left in chest from previous guest. When asked ahead to book dinner reservations they had “ forgotten” and when asked later they did.

Although one of the hotel staff, Aurelie, and another gentleman were very nice and helpful the manager is not customer focused and was down right rude. She had told us to park in a designated space in parking area. One evening we went to park and there was another car in our space. Then we couldn’t get into door from garage to hotel grounds as a heavy door that was not supposed to be closed was. We had to walk all the way around building ( about 7 minute walk ) to get in. When we told the manager she didn’t apologize and acted like no big deal

. The worse thing that almost ruined our stay was I also wanted ice ( again most 4 star hotels would have that easily available ) and when manager was on phone I saw the little kitchen where the fridge was and where a hotel staff had gotten me ice before. I went in to retrieve ice. The pocket door was totally open so I didn’t see a sign that said for guests to not enter. When the manager saw that I was in this little kitchen she just exploded with anger- - yelled at me - closed the door to show me sign - would not listen at all to my explanation. She was truly rude and inappropriate and all she had to say was “ excuse moi - guests not allowed - I’ll happily get you u ice “ but she made a scene - I wanted to leave the hotel it was so distressing. Other reviews have also commented on this manager’s outbursts.

Unfortunately I would never recommend this hotel now and have informed my travel agent. If you don’t mind paying 4 star hotel prices for a 3 star facility with a rude and disrespectful manager go for it. The hotel literally next door has a fabulous restaurant- nice hotel staff and a prettier external environment

Charming 18th century post office that was later converted to a residence. The owner than converted into a hotel. The rooms I would expect for a very small village of 13,000 people are just fine. The town is located by many of the local chateau and Vineyards. Off street parking is available for 12 a night through the hotel.

The rooms are gorgeous and beautifully updated. We had the windows open and it was quiet. We enjoyed wine (that we purchased from the owner) in the courtyard each evening. The lift was a nice bonus. We did not eat breakfast at the hotel but went out for pastries each day. Enjoyed the coffee in the room, as well as the refrigerator. Great on-site parking for our large vehicle. The pool looked nice but it was closed for the season.