THE DIPLOMAT BEACH RESORT

10x your life
Eastwick Slings and Thangs ????
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Jhail was amazing with the beach service. He took care of us and was very pleasant and personable asking how our food was, how long we were staying, if we needed anything else, how the book was I was reading, etc.

Great service on the Beach !! Keddy upgraded our experience at the beach. Thank you Keddy ????????????

Great spot to stay in the FLL area.

My recent stay at the Diplomat Hotel in Hollywood, Florida, was marred by a troubling incident that left me deeply disappointed with both the hotel's security measures and their response to the situation. During a conference held at the hotel, myself and another attendee fell victim to theft when our wallets were stolen from our securely zipped bags. Shockingly, it appears the theft was perpetrated by a hotel banquet employee. What's even more concerning is that both our stolen credit cards were used to attempt purchases worth thousands of dollars at a nearby Apple Store, within 45 minutes after the theft occurred. Thankfully, both myself and the other guest received fraud alerts from our banks, preventing further unauthorized transactions. While I acknowledge the importance of personal responsibility, it's worth noting that the theft occurred despite our bags being securely zipped and left in a supposedly secure area during our lunch in the next room. Despite immediately informing the hotel staff of the theft, their response was utterly dismissive. There was a lack of empathy, assistance, and urgency in addressing the situation. Instead of taking swift action, we were left waiting for close to 24 hours before being advised to make a police report. Even then, the hotel's security team seemed uninterested in conducting a thorough investigation. As someone who has attended conferences at various hotels for years without incident, the lack of security and accountability at the Diplomat Hotel is deeply troubling. It's clear that there are serious flaws in their security protocols and staff training. In conclusion, my experience at the Diplomat Hotel was unacceptable, and I cannot in good conscience recommend it to others. It's imperative that the hotel management takes immediate action to address these issues and prioritize the safety and security of their guests as I've learned this we weren't the first to experience unfortunate circumstances like this.