HILTON LABRIZ SILHOUETTE RESORT & SPA * * * * *
Hotel
•
€€€
2024
Recomendado
•
2024
Nada menos que 111 villas con jardín y junto al mar, incluidas 6 con piscina, y 17 casas con jardín en Silhouette.
¡Aquí hay un encantador en otra parte! No menos de 111 villas: 30 en el lado del jardín (88 m2), 63 en el lado del mar, ligeramente más grandes (98 m2), 6 de las cuales tienen una piscina, y 17 pabellones (185 m2) con jardín, piscina y cabaña de paja para un masaje o una cena. En cuanto a la suite presidencial, ciertamente... ¡Real con sus 1.125 m2! En la estufa, no menos de 7 restaurantes y bares, incluyendo uno japonés, uno en la playa con deliciosas barbacoas, una mesa criolla en la terraza del Gran Caso de la familia Dauban...
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Opiniones de los miembros sobre HILTON LABRIZ SILHOUETTE RESORT & SPA
4.1/5
58 opinión
Valor para el dinero
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Visitado en diciembre 2023
It was perfect place to be relaxed especially for the family accompanying with children. The staffs are very kind and always trying to support you to enhance our stay. Our family hope to visit again soon to the perfect paradise.
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HILTON LABRIZ SILHOUETTE RESORT & SPA
Director
12/12/2023 a las 06:49
Dear Haesang,
Thank you very much for taking the time to share your experience on our page. It is always a great pleasure to read feedback such as yours and I am thrilled to hear that you enjoyed your time at Hilton Seychelles Labriz Resort & Spa. We appreciate the kind words about our team members. We very much look forward to having you with us again in the near future.
With warm regards,
Chenna
Marketing and PR executive
Thank you very much for taking the time to share your experience on our page. It is always a great pleasure to read feedback such as yours and I am thrilled to hear that you enjoyed your time at Hilton Seychelles Labriz Resort & Spa. We appreciate the kind words about our team members. We very much look forward to having you with us again in the near future.
With warm regards,
Chenna
Marketing and PR executive
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Visitado en diciembre 2023
I tried to organize my wedding at the resort, but the communication didn't go well. I wrote several emails, no response, then I gave them a call, a lady named Nichole told me that she will reply to my email, I was very happy about it, she sent me the same brochure that is on the website and no one ever replied to my inquiries again for weeks. I gave up to organize my wedding there, due to communication issues and I doubt about the quality of their services. I would have come with several guests, but I'm tired of not being able to talk there with anyone professional.
Moreover, I have reached out to the reservation department for an offer for us and our guests and they sent me higher prices for accomodation than anywhere else stated on the internet and their own website with the most unfavorable conditions, without coming back to me with explanation or anything. I don't think I will ever get to anyone competent in this hotel. I really liked the island, the nature, but the incompetence and this one step forward 2 steps back is just drained my energy. No more Hilton Labriz.
Moreover, I have reached out to the reservation department for an offer for us and our guests and they sent me higher prices for accomodation than anywhere else stated on the internet and their own website with the most unfavorable conditions, without coming back to me with explanation or anything. I don't think I will ever get to anyone competent in this hotel. I really liked the island, the nature, but the incompetence and this one step forward 2 steps back is just drained my energy. No more Hilton Labriz.
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HILTON LABRIZ SILHOUETTE RESORT & SPA
Director
04/12/2023 a las 17:08
Dear Lucia,
I hope this message finds you well. I want to express our sincere apologies for the communication issues you experienced while attempting to organize your wedding at Hilton Seychelles labriz Resort & Spa . We deeply regret any inconvenience this may have caused and understand the importance of seamless communication, especially when planning such a significant event.
Firstly, I would like to extend our gratitude for considering Hilton Seychelles labriz resort & Spa for your special day, and we truly value the opportunity to be a part of such a momentous occasion.
I am genuinely sorry to hear about the challenges you faced in reaching out to our team and the lack of timely and helpful responses to your inquiries. Your experience falls short of the high standards we set for ourselves, and we sincerely apologize for any frustration or disappointment it may have caused.
We have identified the breakdown in communication you encountered, and steps are being taken to address and rectify these issues internally. It is our goal to ensure that each guest, especially those planning significant events like weddings, receives prompt, accurate, and courteous responses throughout the entire process.
While we understand that you have chosen an alternative venue due to these concerns, we want to assure you that we are taking corrective measures to prevent similar incidents from occurring in the future. We value your feedback and would appreciate an opportunity to discuss your experience further to gain more insights and ensure that appropriate actions are taken
If you are open to it, we would like to schedule a call at your earliest convenience to address any remaining concerns and to personally apologize for the inconvenience you have experienced. Please let us know a time that works best for you, and we will make the necessary arrangements.
Once again, we apologize for the difficulties you encountered and appreciate your understanding. We genuinely hope to have the opportunity to regain your trust in the future.
Thank you for bringing this matter to our attention.
With warm regards,
Chenna
Marketing and PR executive
I hope this message finds you well. I want to express our sincere apologies for the communication issues you experienced while attempting to organize your wedding at Hilton Seychelles labriz Resort & Spa . We deeply regret any inconvenience this may have caused and understand the importance of seamless communication, especially when planning such a significant event.
Firstly, I would like to extend our gratitude for considering Hilton Seychelles labriz resort & Spa for your special day, and we truly value the opportunity to be a part of such a momentous occasion.
I am genuinely sorry to hear about the challenges you faced in reaching out to our team and the lack of timely and helpful responses to your inquiries. Your experience falls short of the high standards we set for ourselves, and we sincerely apologize for any frustration or disappointment it may have caused.
We have identified the breakdown in communication you encountered, and steps are being taken to address and rectify these issues internally. It is our goal to ensure that each guest, especially those planning significant events like weddings, receives prompt, accurate, and courteous responses throughout the entire process.
While we understand that you have chosen an alternative venue due to these concerns, we want to assure you that we are taking corrective measures to prevent similar incidents from occurring in the future. We value your feedback and would appreciate an opportunity to discuss your experience further to gain more insights and ensure that appropriate actions are taken
If you are open to it, we would like to schedule a call at your earliest convenience to address any remaining concerns and to personally apologize for the inconvenience you have experienced. Please let us know a time that works best for you, and we will make the necessary arrangements.
Once again, we apologize for the difficulties you encountered and appreciate your understanding. We genuinely hope to have the opportunity to regain your trust in the future.
Thank you for bringing this matter to our attention.
With warm regards,
Chenna
Marketing and PR executive
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Visitado en diciembre 2023
Outstanding location with first-class service made our holidays unforgettable. As a HiltonHonors Diamond member I was rewarded with a nice upgrade (King Garden Oasis Pool Villa).
As we were treated so well, we will return for sure.
As we were treated so well, we will return for sure.
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HILTON LABRIZ SILHOUETTE RESORT & SPA
Director
09/12/2023 a las 05:28
Dear Hermann,
Many thanks for leaving this wonderful comment on our TripAdvisor page following your recent visit to Hilton Seychelles Labriz Resort & Spa.
I was proud to read your comments. Our team members are here to make your time that more special and I am glad they just did that.
I very much look forward to being able to welcome you back to Hilton Seychelles Labriz Resort & Spa in the near future.
With warm regards,
Chenna
Marketing and PR executive
Many thanks for leaving this wonderful comment on our TripAdvisor page following your recent visit to Hilton Seychelles Labriz Resort & Spa.
I was proud to read your comments. Our team members are here to make your time that more special and I am glad they just did that.
I very much look forward to being able to welcome you back to Hilton Seychelles Labriz Resort & Spa in the near future.
With warm regards,
Chenna
Marketing and PR executive
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Visitado en noviembre 2023
Amazing experience overall. We spent a wonderful honeymoon here, even with a room over booking initially, staff went out of their way to make up for this. Everyone was friendly and without exception we were greeted warmly. It's not cheap, there are some eye watering costs, even when this is expected so make sure to allow for this, with tax and service charges also added to everything so be warned. The hotel is exceptionally well maintained and works well with ICS on sustainability and to minimise the environmental impact on the island.
The beach is stunning and the sea so blue, we didn't feel the need to go anywhere else.
The beach is stunning and the sea so blue, we didn't feel the need to go anywhere else.
HILTON LABRIZ SILHOUETTE RESORT & SPA
Director
21/11/2023 a las 11:16
Dear Angie,
Thank you very much for leaving such a wonderful comment on our page.
I was proud to read your comments. Our team members are here to make your time that more special and I am glad they just did that.
Your feedback regarding the prices has been passed on to the relevant managers for review.
We hope to welcome you again at Hilton Seychelles Labriz Resort & Spa!
With warm regards,
Chenna
Marketing and PR executive
Thank you very much for leaving such a wonderful comment on our page.
I was proud to read your comments. Our team members are here to make your time that more special and I am glad they just did that.
Your feedback regarding the prices has been passed on to the relevant managers for review.
We hope to welcome you again at Hilton Seychelles Labriz Resort & Spa!
With warm regards,
Chenna
Marketing and PR executive
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Private Boot Transfer für viel zu viel Geld bis zur Pizza für 40 Euro... untersteuerte Getränke usw... da muss definitiv mehr Balance rein, sonst fühlt man sich hier leider eher "ausgenommen" und es hat einen schlechten Beigeschmack - das kann Hilton definitiv besser!!!
Many thanks for leaving your comment on our page following your recent visit.
I was pleased to read your comments in regards of the hotel and the beachfront villa you stayed in.
Your feedback regarding the the food and beverage prices has been passed on to the relevant managers for review.
I very much look forward to being able to welcome you back to Hilton Seychelles Labriz Resort & Spa in the near future.
Warm Regards,
Chenna
Marketing and PR executive