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Really lovely, classic hotel in the heart of downtown Palo Alto. Location is incredible for night life and great restaurants and luckily parking isn't difficult in the area.
The rooms are classic, sizable, and comfortable. Decorations are classic and high quality.
You might hear some late night noise from the street, but it's manageable. Front desk is very helpful and polite. Can't wait to stay again.
I did not like the crepe at their Bistro Maxine because it was more like crepecake (between pancake and crepe). I asked for extra syrup to be able to eat it like I would pancakes but the syrup was expensive and they did not have a way to charge me for it so they were annoyed at me. The hotel and Bistro general manager Stephanie pointed to me that my breakfast was complimentary (I paid close to $1,000 for 2 nights) and she suggested that I go enjoy breakfast at any of the other nearby restaurants! I was hurt and they ruined my stay!
A nice hotel at downtown Palo Alto. This year is the hotel 100th birthday. Rooms are spacious with ceiling fan and radiator heater. Along the corridor at each floor there are fans operating as well as the standard radiator heaters.
At the lobby, there is a cold/hot water dispenser and a wide selections of tea to choose from.
Breakfast if selected during your stay, can be take at nearby bistro called Bistro Maxine (instructions given by the hotel front desk on how to order your breakfast). I have enjoyed staying in this hotel.
One of my favorite places to stay. During a recent stay I encountered an issue. Medhi, at the front desk, resolved the issue as well as diffused the situation. Thank you Medhi! He turned a bad experience into a good one!! And created a loyal customer!
This was a charming hotel in downtown Palo Alto. The room was clean, although be warned that the hotel is older, which means that the elevator is old fashioned and there wasn't air conditioning. The lack of air-conditioning wasn't a big deal, the room had a fan and even though it was 80, the high ceilings meant that it stayed at a comfortable temperature.
Such a historical throwback to go here!! Felt very old fashioned in a good way. Staff was super nice and everything in the room was great! Only thing I would comment on is the lack of air conditioning, which sucks for the price that you pay.
This is a nice hotel, but it lacks AC, and it is not quiet at night. One wing of the hotel lies along an alleyway where people throw glass at night. I was woken up both nights I stayed (a Wednesday and Thursday night) multiple times between 1-3am by loud crashing and bang sounds.
The rooms are classic, sizable, and comfortable. Decorations are classic and high quality.
You might hear some late night noise from the street, but it's manageable. Front desk is very helpful and polite. Can't wait to stay again.
At the lobby, there is a cold/hot water dispenser and a wide selections of tea to choose from.
Breakfast if selected during your stay, can be take at nearby bistro called Bistro Maxine (instructions given by the hotel front desk on how to order your breakfast). I have enjoyed staying in this hotel.
Hotel is a good value for the location, but the walls are thin so this might be difficult for light sleepers.