RIVIERA RESORT AND SPA
Hotel
•
€€
2024
Recomendado
•
2024
Un aire de Hollywood en pleno desierto. El hotel ofrece un gran número de servicios y actividades. Entre las dos piscinas (la más grande de Palm Springs) y el baño de burbujas, el café, los tres bares, el gimnasio, el spa y el billar, tendrás mucho cuidado con tus días, sin salir del hotel.
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Opiniones de los miembros sobre RIVIERA RESORT AND SPA
2.6/5
25 opinión
Valor para el dinero
Ubicación
Limpieza
Ambiente
Servicio
Visitado en abril 2024
Great stay and awesome staff!
Visitado en abril 2024
Terribly overpriced for the condition of the resort. Everything looked like it needed refreshing. Seemed understaffed however the people working were very nice.
Visitado en abril 2024
Had to go to service desk three different times to get more body wash. Finally noticed they brought it up but it was shampoo and conditioner. Guess we'll be making another trip to the service desk. Had to go to the front desk three times to get our card reset because we couldn't get into our room, the batteries were dead on our door. The bar and pool area is amazing but not worth it because of all the other problems. Would not recommend staying here if you like a place with good service.
Visitado en abril 2024
Unfortunately, our stay here was a bit of a nightmare. There were fire ants all over the pool area and while I was sleeping at night, I was bitten by ants which were all over our room (with some in the bed!), and the bites took forever to heal. The premises obviously have not been treated for bugs and insects. We will never stay at this hotel again.
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Although our room boasted ample space, a closer inspection unveiled a disheartening sight of stains, dirt, and grime tarnishing the otherwise spacious accommodations. Adding to the disappointment, our balcony overlooked the mundane parking lot, while the intrusive sound of club music from neighboring establishments persisted until the early hours, indicative of insufficient soundproofing measures.
Compounding our dissatisfaction, despite our multi-day stay spanning four days and three nights, the housekeeping service failed to attend to our room even once, leaving us to contend with the accumulating mess and diminishing comfort levels.
We will not return and will advise our friends and family to find accommodation elsewhere.
JB would not approve.