PALIHOUSE SANTA MONICA
El Palihouse Santa Mónica es un hotel de lujo que desea disfrutar de una estancia de lujo sin estar atrapado entre las cadenas que se dividen en el mar. De hecho, este antiguo edificio de estilo mediterráneo (que data de 1927, lo que es bastante antiguo para Los Ángeles) se encuentra en un barrio residencial alejado del bullicio del Third Street Promenade, que se puede llegar a pie en cinco minutos a pie. Se reconoce la firma del grupo Palihouse desde el hall de entrada, majestuosa obra en la que se mezclan varios estilos y épocas. La chimenea de piedra está rodeada de chesterfields, una gran mesa de madera rústica reina en el centro de la estancia y las pilas de libros abandonados le dan aires de biblioteca. Las habitaciones son amplias y luminosas. El joven equipo está a los pequeños cuidados con sus clientes.
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Opiniones de los miembros sobre PALIHOUSE SANTA MONICA
I recently stayed at The Palihouse Hotel in Santa Monica November 2023, expecting a luxurious experience as depicted in their online photographs. Unfortunately, the reality was a stark contrast, leading to a deeply disappointing stay.
Firstly, the room's condition was appalling. For a staggering $500 per night, I was greeted by a room with stains on the bed skirt and a large, prominent crack in the bathroom floor, dust everywhere, a photo of a creepy child displayed. These issues not only presented a cleanliness concern but also a safety hazard. This level of upkeep is far from what one would expect in this price range, especially in a competitive area like Santa Monica.
Adding to the distress was the staff's attitude when I reported the issue. We were “upgraded” to another room but it still was not what was advertised. The person at the front desk said this was the best room they had though it did not match the online photos.
I decided to check out early due to these unacceptable conditions. Upon expressing my concerns, I was met with rudeness from both the woman and man at the checkout desk. Their unprofessional remark, "I hope you find a hotel without a crack in the floor," was both unnecessary and unhelpful. It was especially frustrating considering they insisted I pay for one night, despite the lower rate advertised online. It was worth paying to leave this place though sad at that steep price.
It's bewildering that The Palihouse Hotel chooses to misrepresent their rooms online, showcasing images that do not reflect the true, worn, and unkept state of their accommodations. It's misleading and unfair to guests expecting a certain standard of quality. If the hotel is proud of its offerings, why not show the real pictures and let guests make informed decisions?
Do yourself a favor and book at the Viceroy which is where I went after leaving this awful place showboating as a hotel. It really had “Get Out” vibes straight from the movie and was super creepy down to their staff. Shame on the owners and staff of this “hotel.”
The positive reviews are obviously fake. MJ has posted twice and it’s the same person. Please stop faking reviews and actually try to improve your hotel.
As it only serves breakfast (and light lunch) and has no bar, it is more like a grand B&B. This is part of its charm as the large and comfortable communal areas are quiet and relaxing.
I'm always happy to return.
And it's always quiet enough to take your meetings or work in the lobby or in the outdoor areas
Thank you for a great time. Will be back