ARCTIC LIGHT HOTEL
2024
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Un hotel con 57 amplias habitaciones con agradables salones para relajarse y un desayuno para morirse.
Magnífico hotel de 57 habitaciones. La arquitectura del edificio confiere una identidad única a este hotel del que no querrá salir. Todo es un placer para la vista y el descanso, ya sean las obras de arte expuestas por todas partes, los acogedores salones donde relajarse o las amplísimas habitaciones (todas únicas) con grandes pantallas y camas king-size. Por último, pero no por ello menos importante, el desayuno preparado por una chef de renombre, Sara La Fountain, está para morirse.
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Información y horarios en ARCTIC LIGHT HOTEL
De 160 a 330 € según el tipo de habitación y la temporada. Una suite cuesta unos 600 €.
Mensaje de la Dirección
Situado en el corazón de Rovaniemi, este hotel boutique contemporáneo ha ganado varios premios y está reconocido como uno de los mejores hoteles de Finlandia. El ARCTIC LIGHT HOTEL ofrece habitaciones y suites confortables y espaciosas, bellamente decoradas. Cada habitación está equipada con todas las comodidades modernas y servicios de alta calidad. El hotel le invita a disfrutar de los auténticos sabores de la naturaleza nórdica en el desayuno, el almuerzo y la cena. Para terminar el día con estilo, dispone de un acogedor bar salón o una sauna. ARTIC LIGHT HOTEL está muy cerca de las principales atracciones de Rovaniemi. También dispone de aparcamiento gratuito y puntos de carga para coches eléctricos.
Opiniones de los miembros sobre ARCTIC LIGHT HOTEL
We understand that is the peak Christmas period and that we will be charged over inflated prices but we were shocked with what we received. We paid 165 euro for a 5 course meal per adult. The servings were tiny and we were hungry afterwards, a rack of reindeer was 2 tiny little cutlets (we are not big eaters). What upset me the most was the 106 euro charge for our 12 year old son which was a plain burger and a small side of chips! A small bun, a small burger with sauce. No cheese, no bacon, no extras at all. We thought that was an outrageous charge. There was no generosity with the food and the prices were ridiculous. I complained but and was offered a bottle of wine which we didn't want. At check out l said l would pay a reduced rate for the burger but not the full price. The lady checking us out reluctantly said she would take the cost of the burger off. We have arrived home and checked our account to see we were charged the full price. Very disappointing experience.
6/2/24
Thank you for your response Maria. We were charged $760 Australian dollars by your hotel which equates to 439 euro. We prepaid the hotel so this was only charge we made to the hotel to settle prior to check out. I have a screenshot of the charge to my credit card to prove the transaction. If you can please provide me your email address l can email you a copy of this transaction from our bank.
If we had received a decent meal l probably would not have done this review but to be hungry and pay that amount of money was not acceptable. The description of the burger provided was to highlight how small and plain the food was for the charge. We were never told that our son could order an alternative meal from the menu, it was just provided like it was a set meal.
19/4/24
Still waiting for you to respond to my last update Maria.
21/4/24
Still no response from this hotel regarding this matter. Maria can you please provide me your email so that we can resolve this charge that was meant to be removed. I am disappointed that there has been a lack of follow-up regarding this matter.