HÔTEL VICTORIA * * * *
Hotel
•
€€€
2024
Recomendado
•
2024
A un minuto de la estación, en un hermoso edificio histórico, el Hotel Victoria es un cálido y tranquilo hotel de 4 estrellas, lleno de encanto y personalidad, donde la decoración se enriquece con numerosos objetos recogidos en todo el mundo por un propietario viajero. El lema es sencillo: "Se viaja para cambiar, no de lugar, sino de ideas" (Hippolyte Taine). Así, todas las habitaciones son diferentes y los habituales suelen pedir encontrar la suya Acceso gratuito a la sala de fitness, sauna de pago. Wi-Fi gratuito y 6 plazas de aparcamiento gratuitas.
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Opiniones de los miembros sobre HÔTEL VICTORIA
4.2/5
19 opinión
Valor para el dinero
Ubicación
Limpieza
Ambiente
Servicio
Visitado en marzo 2024
Very nice hotel with spacious bathroom and comfortable room. Excellent service, interesting interior design in an “old” style. Location is perfect, walking distance to all main sightseeing points. We really enjoyed our stay.
Visitado en febrero 2024
Hôtel de charme hyper bien situé
Chambres décorées avec goût
Très bonne literie
Personnel charmant
Bon petit déjeuner
Chambres décorées avec goût
Très bonne literie
Personnel charmant
Bon petit déjeuner
Visitado en noviembre 2023
Great spot very close to the train station. Rooms were clean and comfortable. Staff was very friendly. Common areas are a little dated, but the rooms have been updated. Cute little place. No complaints from me.
Visitado en octubre 2023
距離Lausanne火車站很近，走路不到五分鐘。當天值班的服務人員把我們的房間升等，一進房就驚喜連連，太漂亮了。房間裡還有咖啡機，提供免費咖啡、茶和礦泉水。房間裡的床偏軟，睡得不太習慣，但整體而言都不錯，地點真的很不錯。
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Cons:
Unlike other 4-5 stars hotels that we stayed into over the past 10 years, this is by far the most inflexible as no leeway to check in early. Despite our request to check in early as both of us were really feeling unwell, the staff really made it clear that the check in is 3pm. Besides she said they are all fully booked hence there's no available room for us to accommodate. Just tried checking the web and in fact they still have available rooms to book.
Anyway, we rested for a while at the lobby but unintentionally fell asleep.
Then, suddenly the Manager's demeanour was really off/ somehow a tad rude and said "you can't sleep here as my director will kill me!"
Ok fine Madam!
It was quite frustrating, especially when you were not feeling well.
The way the situation was handled could have been more empathetic and understanding. Believe it's important for hotel staff to be respectful, accommodating and considerate, especially in situations where guests are not feeling their best.
The only redeeming factor was she managed to find us a room quickly.
Anyway, the rest of our stay was more enjoyable despite the rocky start.
We stayed 4N5D