ALEX LAKE ZÜRICH * * * * *
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Hotel con terraza que dispone de 43 estudios y pisos amueblados, con playa privada con vistas al lago de Zúrich
Renovado en 2019, este hotel de 5 estrellas está situado a orillas del lago. Un remanso de paz construido en total armonía con la naturaleza, el hotel ofrece 43 luminosos estudios y apartamentos magníficamente amueblados con materiales naturales y contemporáneos. Con su playa privada a orillas del lago de Zúrich, el hotel seducirá a los amantes de la natación y los deportes acuáticos. El restaurante mediterráneo es famoso por sus platos de pescado, su ambiente romántico y su magnífica terraza. ¿Lo último en elegancia? Tome el barco del hotel para ir a la ciudad.
¿Lo sabías? Esta reseña ha sido escrita por nuestros autores profesionales.
Opiniones de los miembros sobre ALEX LAKE ZÜRICH
Las calificaciones y reseñas a continuación reflejan las opiniones subjetivas de los miembros y no la opinión de The Little Witty.
On my previous visits, the a la carte breakfast was a highlight of my experience, providing a personalized and enjoyable start to my day. However, today, I was informed that the a la carte option was no longer available and that I would have to opt for the full breakfast buffet menu. This change was not only disappointing but also perplexing, especially considering that the hotel appeared to be far from full capacity.
The flexibility and attention to individual customer needs have always set your hotel apart in my mind. Today’s experience, however, felt like a stark departure from the high standards of customer service and accommodation I had come to associate with your brand. It was disheartening to see such rigidity in policy, particularly in a scenario where a more personalized approach could have been easily extended.
I understand that policies and offerings evolve, but I firmly believe that how these changes are implemented and communicated to loyal customers is crucial. An explanation or a heads-up about such significant changes to your service offerings would have been appreciated, allowing for a better-prepared visit or the opportunity to make alternative arrangements.
I hope my feedback is received in the constructive spirit in which it is intended. I look forward to your response and to understanding how you plan to address such concerns in the future to ensure the continued high standard of customer service and satisfaction that your hotel is known for.