SOUPHAPHONE HOTEL
Hostal
•
€€
2024
Recomendado
•
2024
La pensión Souphaphone ha mejorado sus instalaciones en 2019 y ha completado su transformación en el hotel Souphphone. El vestíbulo marca la pauta de la limpieza del lugar: está impecable. Es un establecimiento de nueva construcción con habitaciones amplias, sobrias y confortables, con baño privado, aire acondicionado, nevera, teléfono, TV por cable. Corresponde al estilo de alojamiento tailandés. El lugar está muy bien cuidado y las tarifas son interesantes. Recepción amable con un buen nivel de inglés.
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1/5
1 opinión
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I eventually got my remaining money after much shouting and abuse. The manager threatened me, saying she had my passport details to which I was so upset I told her to ‘ fxxx off’ to which she shouted at me telling me ‘fxxx off too’ before I left the lobby. I’m from London, in my late 50s and have travelled around the world (with this being my fifth visit to Laos) staying in numerous hotels and guesthouses and I’ve never in my life been threatened, physically assaulted or had utter aggressive, hostile treatment like this or brazen theft by refusing to give me the correct money. They laughed and clearly enjoyed the distress they were causing - it was like they had mental health issues quite frankly. I have reported this to the tourist information centre, a Laotian tourist problem website and tried to explain the incidences to the police who had trouble speaking and understanding English. I felt and continue to feel deeply upset and aggrieved by the physical and psychological abuse and cruelty afflicted by the manager and staff member and think they should be summarily dismissed if not prosecuted. Don’t stay at this hotel as this review and some others attest to the despicable, hostile, abusive (physically and psychologically) treatment by the manager and staff and the theft of money. The hotel should be closed.