Resultados Hotel Venecia

CARLTON & GRAND CANAL

Hotel €€€
3.1/5
31 opinión

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Santa Croce, 578, Venecia, Italia
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+39 041 275 2200
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2024
Recomendado
2024

Hotel con una hermosa terraza, frente a la salida de la estación de Santa Lucía, que ofrece 150 habitaciones con comodidades modernas.

Es difícil no fijarse en este largo edificio con sus típicas ventanas. Mira las góndolas aparcadas delante. Se encuentra frente a la estación. Elegante y con clase, está dirigido desde hace 30 años por una familia veneciana. hay 145 habitaciones en total, diseñadas en un estilo refinado y antiguo que contrasta con las instalaciones modernas. En la planta, el Carlton dispone de un bar-restaurante con una terraza panorámica y una vista de ensueño del Gran Canal. El hotel cuenta incluso con un segundo restaurante, llamado La Cupola, famoso por sus menús de temporada e innovadores.


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Opiniones de los miembros sobre CARLTON & GRAND CANAL

3.1/5
31 opinión
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Visitado en abril 2024
The location of this hotel was perfect. It was off the train station and also the water taxi. It took us roughly 40 minutes on water taxi to get from airport to the hotel. Breakfast was pretty useless. We lived on croissants the two days we were here. The rooms were okay, but bathrooms were terrible. Very dated. They had a tub which was next to the window and the fixtures were super dated. The room had no ventilation. We had to keep the windows open for any ventilation. We had a family room for four of us which was okay. But I wouldn’t recommend staying here.
Visitado en abril 2024
We recently stayed at the Hotel Carlton on the Grand Canal and were incredibly disappointed with our experience. While the location is undeniably convenient, just across from the train station, the negatives far outweighed the positives.

Upon entering our room, we were met with a musty odor and upon closer inspection, discovered patches of mold in the corners of the ceiling. This was not only unpleasant aesthetically, but also raised concerns about potential health risks.

The restaurant service was another major letdown. The wait times for food were excessive, and to top it off, they completely messed up my order. By the time the correct meal arrived, my appetite had vanished due to the long wait and initial mistake.

To make matters even worse, my wife's jacket went missing from our room during our stay. We reported the theft to the hotel staff management, but they have yet to respond or acknowledge our complaint. This lack of communication and follow-up is completely unacceptable.

Overall, our stay at the Hotel Carlton was a major setback to our Venetian vacation. Considering the moldy room, sluggish service, and missing jacket incident, we would strongly advise against staying at this hotel. There are far better options available that prioritize guest comfort and security.
Visitado en marzo 2024
The room was so small,there wasn’t any room essentials like toothbrush or tissue ,there wasn’t any view , the view was awful.even an one star is too much foe this hotel.
Visitado en marzo 2024
I was completely dissatisfied for the following reasons: 1- There were no minimal amenities in the rooms, such as: a bottle of water, toothbrush and toothpaste, disposable slippers, a kettle and tea bags, etc. 2- Unpleasant smell in the room 3- Poor quality of beds and pillows
Visitado en marzo 2024
One Star is so much for this hotel.

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