Cordialità, ottima colazione, camere bellissime e servizio impeccabile

ottima posizione, lungo il Canal Grande fermata vaporetto a 5 minuti

Excellent, just perfect!

One of the nicest staffing this place was wonderful very secure and safe, excellent service for directions

Tutto al top

I am in Venice (Venezia) for Carnevale (bucket list) . It’s cool this 4:00 AM morning. I arrived yesterday. I can’t sleep.

I absolutely love the level of service this hotel offers. The employees exhibit a level of professionalism I have rarely, if ever, seen. We did our first get lost in the labyrinth that is Venezia walk, where every ten minute excursion turns to a 30 minute wandering adventure of wonderment. I digress.

We came back from our small adventure and found ourselves taken care of immediately at the lobby “bar”. Giovanni came from behind the reception desk and engaged us friendly and curiously, Valentino brought us coffee, wine and green olives specific to the Veneto region. A sailor and entrepreneur. He wouldn’t let us lift a finger. Amazing!

The hotel, flawlessly clean, lordship like. The bellman took us to our room, we were brought champagne two minutes later with an appreciative smile from Oxana (sp?) for having chosen this small 30 room(ish) delightful hotel.

We arrived via the airport on a motoscafo (boat) taxi where the bellman greeted us refusing to let us touch the luggage. Service here is alive and well. So very rare! The chains wouldn’t touch this level of service at three times the cost.

When I woke up this morning Filippo welcomed me with a warm coffee and a great smile then went to work checking up on me often. You can’t teach that level of customer care. I believe it to be innate in one’s character.

As I sipped coffee, looking at my blank computer screen, the breakfast chef came in shaking off the cold and light fog greeting me pleasantly.

The rooms are perfectly organized and ample despite the challenges presented by century old architecture unseen in the US.

Palazzo Giovanelli a choice well played for my Venetian moment. Ben fatto! Vi ringrazio! A presto. Spero che il mondo impari come si fa da voi!

Shout out to Giuliano and Fillipo. You both are amazing genuine people I can call friends!

Ce magnifique hôtel est un joyau à Venise. Mais, son point fort, c'est le personnel. Accueillant, sympathique et très attentionné.
Les chambres sont confortables et bien équipées. Les petits déjeuners sont excellents et sa situation à 5 minutes de la station de vaporetto et des bateaux qui relient Venise à l'aéroport est un plus.
Un seul petit regret, il y a trop peu de signalisation pour indiquer l'hôtel.
Un grand merci à tout le personnel.

Propre calme agréable
bon accueil
Je recommande

My daughter and I stayed over the summer for a several nights and did not have any of the problems that other people mentioned. Super clean and the staff was incredible, room was great and we were lucky enough to have a view of the Grand Canal and a Juliet balcony. Must say that the pickles at the bar were the most incredible ever— bonus!

Cet hôtel se trouve à 1 min de l arrêt du taxi bateau qui est un excellent rapport qualité prix sur le grand canal.
Nous avons été surclassé sur VP.
Petits déjeuner servit à table .
Chambre aux charmes de Venise avec vue sur le grand canal proche du casino.
De cette hotel vous pourrez vous évader en portant de beaux masques Venicien en traversant de multiples petits passages et ponts afin de rejoindre les gondoles et la Place saint Marc pour y admirer la basilique Saint Marc....

Nous avons passé un excellent séjour. Le personnel très professionnel service ****
Je recommande. ????

Très bon accueil, personnel souriant et très pro.
Établissement qui mérite ses étoiles.
A recommander.

Dreamy, amazing, unique!!!

A éviter, ils ne sont pas à l'écoute des clients. Cependant ils sont maîtres de la procrastination, lorsqu'un problème arrive à leurs oreilles, ils ne font rien pour le résoudre, si ce n'est de vous proposer un spritz "gratuit" au bar au moment de votre départ, ridicule.

nul

If your standards are higher than staying in a hotel room full of black mold, then I would suggest finding another hotel. The staff did their best trying to remedy the situation. However, after being transferred to 3 different rooms in our 2 night stay, it was obvious their standard was very low as to cleanliness. See video.