Resultados Hotel Turín

BEST WESTERN HOTEL GENOVA

Hotel • €€

4.2/5

• 22 opinión

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Via Sacchi, 14/b, Turín, Italia

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+39 011 562 9400

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2024

Recomendado

• 2024

Del grupo Best Western, el hotel Genova no tiene nada que ver con la banalidad y la frialdad de algunos hoteles de grandes cadenas. A pocos pasos de la estación de Porta Nuova y muy cerca del centro, las habitaciones son coquetas y personalizadas, el trato es encantador y el desayuno abundante. Un buen lugar, en un bonito edificio al final del siglo XIX.

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Opiniones de los miembros sobre BEST WESTERN HOTEL GENOVA

4.2/5

22 opinión

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Ordenar por..:

Andre B.

Visitado en abril 2024

Old 4star hotel across from train station is no 4star hotel, but easy for travelers and staff tries to please.

massimiliano c.

Visitado en abril 2024

Posizione ottima

Ttt Z.

Visitado en abril 2024

We had mold in the bathroom and loud construction work directly above us. We will not come back.

Laura O.

Visitado en marzo 2024

From the moment we checked in the staff were extremely rude. Booked a double room but the staff were insisting it was a single bed room and were trying to charge us more money, got my booking details up and it was definitely a double room, called their bluff and asked to see the “single bed room” in which they suddenly changed their story and a double room was available with no extra charge.

Next our room smelt very strongly of cigarette smoke which was obvious someone in the next room was smoking, when we told the staff member on reception (Alessandro) that we couldn’t stay in the room as the smell was too bad plus I suffer from asthma he responded that it was impossible it smelt of smoke and that it must be a ghost (implying we were lying). We asked him to come up and smell the room in which he refused several times and said there is nothing he can do. We didn’t receive an apology or a solution but instead were faced with an arrogant attitude, belittled and forced to sleep in that room.

THINK TWICE ABOUT BOOKING THE HOTEL! Customer service was non existent, arrogant, rude with no respect for their customers!

Asya

Visitado en marzo 2024

Расположение удобное; весь обслуживающий персонал гостеприимный и максимально отвечают на все вопросы. Подобрали лучший из оставшихся свободных номеров. Номер чистый , уютный . Завтрак вкусный , большой выбор .

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