NEW: **It’s me who sent emails twice per day, you don’t reply until today insist to change the date and not to cancel, while my request was for cancellation only.. following up that I called and the CS told me that I am eligible to 80% refund only until I told her that I received a confirmation email from you that prior 2 weeks full refund.
I didn’t like the return experience nor you mocking me and falsifying the fact!!**

Didn’t go, booking experience was easy, however, it is hard to communicate with them if you want to cancel and refund, they rarely answer your email for cancelation request and keep put off.

One of my favourite places to be.

Absolutely stunning place to go for a nice vacation in the woods ????! I would highly recommend going here if you are tuned in with nature , they offer fishing ,hiking , camping and coming soon in March they will be renting fat bikes for the ski trails ,I have been there many times over and over they are very clear about what there charging you for and also called at the end to make sure everything was good when checking out with no contact check out, there's games and books in the main pavilion , microwave for nuking up some food and showers and toilets ,I never used to use these things at the pavilion but after going back around 10 times I am finally taking advantage of those little bonuses.. there is a beautiful hiking trail that goes up to a panoramic look out that is so beautiful I proposed to my now fiancee up there!

I would highly recommend upgrading some of the older model units beds though as it is very painful to sleep the second night and have had to get up extra early sometimes because of back pain.. I stayed in unit 7 last time and had no back pain for the first time not even one night! Then I was noticing that it looked like a newer model so I was thinking maybe the mattresses were newer or a different kind, equiping other units with those would definatly be a better experience for the camper and also would encourage others to come back as many times as I have! All and all you guys do a great job and love going there!
Lastly I will include a few photos of our glammed out tree house and our hike around the lake ! Cheers see you next time!

Superbe place pour une fin de semaine dans la nature!

What a beautiful area! A must for anyone who wants to enjoy a nice walk around the lake or climb the side of the hill to have a crazy view!!!

We went to one of the refuge during early November, when the temperature was around -2 to -4 degrees.

The atmosphere of this place is awesome! It's super quiet, you almost feel like you are alone. The cabin was spacious and well kept. The slow burning wood stove was really cool, and they provide enough wood to be very warm inside.

The staff is super friendly and they really make sure that you have everything you need. Most things, like wood, kindling, water, etc., they have 24/7 in case you run into an issue.

The lake is beautiful, during winter and in the summer as well.

All in all, I would highly recommend this place to anyone.

Definitely for those adventurous types, wanting a rustic forest getaway, yet with all the important amenities and details provided, within the much welcome "Leave No Trace", neatly minimalist, nature-first, approach. The phenomenally conceived/constructed treetop cabins, each with its own uniqueness and aesthetic of whimsy are just mind blowing. And in this gorgeous location, within the ECO-Laurentides Park, with its environmental education foundations and infrastructure, pristine wilderness and kms of trails, it's an exemplary gem of how we can conserve pristine ecosystems while still enjoying them.

Excellent endroit. Très rustique et rudimentaire, mais pour une escapade qui se veut tranquille et sans réseau, je recommande fortement.

Ils sont équipés et ont de l'expérience dans ce type d'hôtellerie.

Les lieux sont magnifiques. La vue du refuge sur le lac et les montagnes était grandiose. Il faut quand même être en forme pour louer sur la rive ouest, car le sentier qui mène aux refuges n'est pas toujours plat et on doit compter un bon 20 minutes de marche pour s'y rendre. Le parc en général est très tranquille et l'accès au quai #5 était vraiment génial pour nos 5 à 7 au coucher du soleil. Ceci étant dit, c'est impossible pour moi d'accorder un 5 étoiles car nous n'avons pas trouvé que les prix (assez élevés) étaient justifiés. En plus du tarif pour chaque nuitée, attendez vous à payer pour absolument tout en extra : accès au parc (par personne, par jour), bois non compris (sauf en saison froide, mais quand même, pour faire des feux extérieurs...), les refuges sont équipés d'un système à batterie, mais si on veut de la lumière on doit payer en extra pour louer un bloc d'alimentation qui s'épuise après une journée, glace non fournie pour la glacière, propane en extra, aucun ramassage des ordures/recyclage on doit tout ramener dans le chariot. Aussi, pas de bloc sanitaire du côté ouest, donc seulement des toilettes sèches (pas toujours propres). Nous sommes habituées au camping backcountry et n'avons aucun problème à profiter de la nature sans commodités, et on comprend aussi que cette tranquillité « ça se paye », mais lorsqu'on dépense ce montant, on s'attend à un minimum de services, ne serait-ce que le bloc de batteries inclu ou un bloc sanitaire qui n'implique pas 40 minutes de marche. Somme toute, l'endroit est magnifique et nous avons passé un superbe séjour entres amies. Nous avons également découvert un très beau parc pour la randonnée et le canot/pêche. Mais je ne crois pas que nous y loueront à nouveau des refuges à cause des prix que nous trouvons un peu exagérés.

Très beau site sur le bord du lac, cabane no 19. Cabane bien aménagée, mais matelas un peu inconfortable.

Super site, totalement dépaysant, un peu de marche mais ça vaut le coup

To be honest,
Nature: awesome, service: awful!
Never waste ur money comparing other camp sites of Quebec.
We planned to go somewhere in the middle of the nature to chill and rest our mind. We saw the pictures of tree-houses and said let’s try it.
First of all we found it odd to forced to book the place for two nights at minimum!
Then we find out the reason????!
We arrived at Friday evening and the reception explained everything thing and gave us a package which included battery and a gas capsule for oven or barbecue!
They told that the toilet is dry!
After 20 minutes of walk we arrived the tree-houses!
We needed toilet! What we saw was a dry toilet (as it was mentioned) with a disgusting ???? smell! No hygiene gel for hands no toilet paper nothing!
So every time we needed a bathroom we walked 20 minutes to reach the reception building????! I explained the case to the receptionist the day after she told I put lime in the dry toilets!????????????
That is just the start of the story. The battery they gave us worked only 4 hours! And we left with no electricity the whole night and a day after! I told that to the manager and she said probably because your phone was on off-line mode when it was on the charge and then you switch the mode! She didn't know that being in the park we already had no sugnals so there was no need for beeing off-line since we were offline naturally!
I did not catch the cause and effect relationship she described by the way????
The gas capsule was damaged as well so we had hard time doing the barbecue.
Most of the trails were closed in the national park so the experience with park was not also pleasent! It was great if we knew that in advance before reservation but no one let us know about that and when we asked from reception about this situation there was just got one answer: it’s non of our business! ????
It is impossible to sleep on the treehouses beds and do not have backache in the morning.
So you if you want to explore the treehouses bring your standards very low as the owner told us and be ready to pay .... for a nightmare which its second night is mandatory upon the decesion of the owner! Which is equal the price of a nice and convenient chalet in the area!

This place is truly magical! It is like an Airbnb in the woods. These treehouses come fully equipped and the customer service received was next to none! It was phenomenal! Easy check in and check out and they have an honor system so you never have to run out of wood or ice, day or night. All you have to do is grab your wood and ice and record the # of your tree house on a piece of paper.

Great hiking trail with a breathtaking view and the water is clean and clear. The lake is non motorized boats. But pets are allowed as long as they remain on a leash at all times.

Each treehouse had its own unique look and feel with a porch underneath.

Highly recommend! An adventure to remember. The houses have a unique and dreamy vibe and the setting is just incredible. Love to swim and fish in the lake. Would come back in a heartbeat.

Best camping trip ever!! Would go again next year.

Awesome place to stay. Quite quiet and peaceful. All workers there were super nice all the time. The showers are super clean!
We stayed at house 3 and we also rented a canoe. The house was very close to the dock, so it took us only a few steps to go from the house to the dock and back. The firepit was also right next to the house.
There are some nice hikes you can take. You can do hikes on foot or part on foot part by canoe/kayak. There is kind a waterfall on the east coast, easily accessible by canoe or on foot.
The only 'negative' point is that the internet connection is quite slow in the reception center.
The rest is simply awesome! It I ever need silence and peace, I will go back to this amazing treehouse to recharge my batteries ❤️

Beau petit séjour de fin mars dans la neige/pluie . C'est un "prêt-à-camper" donc en gros, un camping en cabane avec plein de petites choses pour vous faciliter le confort.
Les informations étaient nombreuses et claires, la communication très efficace avec Nancy (adorable et professionnelle).

Nous étions un groupe et chacun des sous-groupe avait réservé son propre refuge. Nous avions reçu des courriels d'informations et le "check-in" se faisait très bien.
À votre arrivée (hivernale) vous aurez 2 luges pour facilité le transport de notre matériel (et/ou) pensez camping sauvage et portez tout dans votre sac 65 litres. 2 lots d'écho-bûches sont aussi disponibles et vous pouvez acheter du bois supplémentaire pour alimenter votre foyer. Attention, les refuges sont petits, ça se réchauffe assez vite.

Nous commentaires d'amélioration ont été pris en compte, la communication était superbe. Bravo.
Notre seul bémol est bien involontaire des gens du "refuges Perchés", ce sont les frais un peu dispendieux en lien avec la destination "Tremblant" qui est si populaire. Mais bon, c'est la destination.

Refuge : Petit (pour laisser moins d emprunte dans la nature.) ce ne sont pas des chalets. Certains sont plus grands que d'autres. Inclu les matelas, toute la vaisselle nécessaire, avons vaisselle, produit nettoyant pour les matelas, un balais, table et chaises pliantes, quelques crochets (nous avons suggèré d'en mettre davantage surtout pour l'hiver car tuques/mitaines/raquettes etc) foyer et son tisonnier (yess), système de lampe (apportez votre batterie ou louez la ou encore, c'est du camping ;apportez votre lumière), petit réchaud à gaz (apportez votre bouteille de propane ou louez-la), petit balcon, zone table à pique-nique extérieur, en été un bbq extérieur (mais pas en hiver).
Pour un prêt-à-camper c'est super bien équipé.

Génial = les "becosses" sont vraiment des toilettes sèches, ventilés, propres, accessibles ET le papier de toilette est dispo, un petit gel nettoyant pour les mains en plus d'avoir une petite lumière automatique. Probablement les plus belles toilettes sèches que j'ai vu depuis longtemps.
Une zone pour jeter les "eaux-grises" (eau sale de vaisselle) est dispo à côté, c'est excellent.

Randonnés = plusieurs petits sentiers étaient disponibles tout autour. Nous y sommes allées une fin de semaine de pluie, verglas, neige donc nous n'avons pas fais de grande rando.

Lisez bien les informations que vous recevrez, tout y est indiqué et clairement. Vous recevrez même une carte des sentiers, point d'eau et la zone où le wifi capte. Mais le but étant de déconnecter en nature n'est-ce pas ?

Nos commentaires pour les refuges
#1 pour 4 c'est super, mais 6 adultes, c'était trop petit avec notre attirail hivernal. Vue sur le lac superbe.

#2 semblait pas mal. Une petite famille de 3 y était.

#3 la section chambre en haut était appréciée.

#4 Très apprécié pour 4. Lumineux et les 2 petits lits/bancs en "lucarne" donne de l'espace dans la pièce.

#6 Le plus grand refuge, une petite famille 2/2 y étaient. La grande terrasse sur le toit nous a fait envie. Pour plusieurs adultes il serait adéquat.

#8 Deux petites chambrette avec vue sur la forêt le rendait très sympathique.

Nous n'avons pas visité les autres refuges encore.

Bref, très bon service si vous cherchez du camping en cabane (refuge). Le personnel est sympathique. Apportez le stick minimum. Les informations sur le site et dans les courriels de confirmation sont complètes.

Photos du #1 étroit pour 6 grands adultes mais très beau cadre malgré la météo .

Amazing staff and experience! A bit of a workout getting to your treehouse but definitely worth it!

Cela fait 3 fois que nous y allons en famille (3 enfants de 4 à 8 ans) en été et à l'automne et c'est juste parfait!
Calme, nature, rando, paysage et beau moment en famille.

Petit chalet perché dans les arbres adorable! Un bon 15-20 minutes avec traîneau pour se rendre dans les chalets #17-18-19 mais bien indiqué sur le site. Exactitude des informations donnés sur le site: 100%. Personnel à l’accueil super sympathique et qui connaît bien ses choses: une vraie perle! Très beaux sentiers autour du lac pour une randonnée de 5km! Équipement au chalet assez rudimentaire: lit avec matelas en plastique, foyer au bois, éclairage avec une batterie louée mais on a l’essentiel pour quelques jours dans le bois! Nous avons eu un imprévu personnel qui a fait en sorte que nous avions perdu une nuit au chalet et on nous en a crédité une pour une prochaine fois + on nous a enlevé des frais de locations: ils sont vraiment aller above and beyond pour une belle expérience! Merci Refuge Perché pour le beau week-end❄️

Great outdoor experience. Treehouses were well equipped and clean. The trails are well kept and easy to walk - just remember what you bring has to be pulled in by tobaggan so pack accordingly. The pavilion showers and bathrooms are immaculate.This is a cross country skiers paradise and a great spot to disconnect.

This place is remarkable if you want to get away from it all and relax. It is NOT comparative to a hotel experience, so set your expectations accordingly and you will have a wonderful time.

25 min backroad drive from the main highway near Mont Tremblant you will arrive at Parc Eco /Refuges Perches - a protected wilderness environment.
Check in was easy, super nice staff. Quite a few instructions to learn on arrival but they explain very well. You'll walk from the check in center to your treehouse by foot or canoe (optional in summer). The walk can be from 5 - 20mins depending on your treehouse. The trails in the forests are well marked and the walk sets the tone for the back to nature experience. You are provided with pull carts or pull sleds (when snow) to transport your bags and a welcome kit of essentials like a battery power pack, ice, firewood, water and other supplies which are collected from check in)
Tip DON'T take too much luggage, you have to pull the carts yourselves which will get your heart beating. We took our own sleeping bags and pillows and some easy to cook food, books and music on our phones. We also had our small dog with us (dogs are allowed on leash) and she was enjoying every minute.

The treehouses themselves are located into 2 distinct areas, east and west side of the lake. We stayed in the west side area which was about a 20 min hike in.
Our treehouse # 11, was wonderful, tucked away in the woods with neighbouring units nearby but not too close. It had a single open plan main room 2 double bunk beds and 2 bench beds that could sleep 6. We were just 2 this time, if we were 6 adults together sharing that space it would be tight, but a family with kids would be fine. Ours had a rooftop terrace and exterior eating section under the main structure. The treehouses are well made simple wood structures, all freestanding and individually styled. Some even have rope bridges. All very clean.
Inside there was a propane stove, large Coleman for food storage, slow burning stove and electric lights that use the supplied power pack, fold up table and chairs.Other basic essentials, cutlery and cleaning supplies were also included. Outside was a small gas BBQ.

After getting the slow burning stove fired up, the sun was setting and we started to relax with a glass of wine. There's no wifi at the treehouses (there is at the check in center) so it was nice to be off the grid for once and just enjoy some peace and quiet.
As night fell it was very cozy and warm in the treehouse with the slow burning stove and candles - one thing we learned was not to load the stove too much before bed as it can get very very warm.

There are lots of hiking, country and snowshoe trails in the park and the main lake was a 7 minute walk away (some treehouses are lakefront). We stayed just after the first snowfall, it was beautiful.
I imagine in the summer it would be even more magical with the lake to explore. The whole experience is very back to nature and eco orientated and they really practice a leave no trace policy, be prepared to use outhouses for toilets, cook simply and entertain yourselves.
Showers, amenities and wifi are available back at the check in center if needed.

Overall this was a perfect getaway to relax and reconnect to nature, the extra effort to carry in our stuff and the 'simple camp' feel just added to the experience. I imagine kids would truly enjoy it as it's like an adventure and the parents would probably appreciate the time out from smartphones.
A strong recommendation.

If you like nature and like to be calm, this is the place.

C'est bien mais c'est pas capoté. Chers pour les accomodations du site. Faut par exemple charrier notre stock dans un brouette pendant 15 minutes pour se rendre au chalet. Très belle vue rendu là mais encore ben du charriage d'eau du lac au chalet. Les toilettes sèches sentent pas trop la selle.

Superbe lieux, une belle journée à admirer la vue.