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Hermoso hotel, nos quedamos por dos noches en un departamento grande con dos habitaciones, todo limpio, camas cómodas, tv, wifi y cafetera. Cuenta con todos los servicios, la comida del restaurante rica, los tragos muy bien, tiene una hermosa piscina, cancha de pádel, spa, gimnasio, varios jardines para relajarse y leer un libro. Muy buen servicio con personal muy amable y atento. Pasamos hermoso antes de nuestro viaje de regreso.
En general estuvo bien, el personal muy amable y atento la ubicación es excelente en especial para las personas que llegan al país o que tiene que salir de madrugada ya que está muy cerca del aeropuerto
Lamentable hotel. Habitaciones lamentables, sin servicio de wifi, ni TV aparte de lo sucias y destartaladas que están. En el restaurante tienes que compartir tu espacio con dos perrazos, del dueño, que campan a sus anchas. No tienen la menor atención a los clientes, que no les importan nada. En definitiva, es la casa del dueño, que alquila habitaciones
Las paredes son bastante delgadas y se escuchan las habitaciones que están junto a la de uno.
Además estaban haciendo mantenimiento de los jardines desde buena mañana y era tanto el ruido de la maquinaria que no pude dormir a gusto.
Por lo demás el servicio fue bueno y el desayuno estuvo rico.
No considero que sea espectacular como para que merezca la pena volver.
Unpleasant Culinary Misadventure: A Tale of Disappointment and Unethical Conduct at La Focaccia de Martino
My experience at La Focaccia de Martino Restaurant, located in the Martino Hotel in Garita de Alajuela, has undoubtedly been the most disheartening I have ever encountered. Following a pleasant day with my partner, we decided to visit this establishment, which had previously garnered our favor. However, my choice of a risotto with saffron, mushrooms, and shrimp turned out to be a culinary misstep. From the first bite, the dish exuded an unsettling flavor reminiscent of Maggi broth, with an abnormally watery consistency, an unpleasant yellow hue, and a simply repulsive aroma. Expressing my discontent to the waiter on duty, Dixon, the plate was promptly removed, only to be returned with a somewhat ambiguous explanation that the addition of shrimp had altered its flavor profile. This assertion seemed dubious, as I had ordered the same combination without issue on prior occasions. Despite this, my companion had finished their dish, and when inquiring about potential solutions, the option to change the order was offered. I opted for spaghetti with pesto and chicken, a choice that, although lacking excellence, was tolerable, especially after an excessive wait exceeding 20 minutes. The unpleasant surprise came when receiving the bill, where I was charged for the dish I had not consumed. Requesting the necessary correction, Dixon refused, arguing that the responsibility for payment rested on me or would be deducted from his salary. This act of unethical behavior culminated when, upon requesting the dish in question, it was tossed onto the counter with a gesture of disdain and arrogance. This incident left me feeling like a victim of outright robbery, compelled to pay for a defective dish and enduring the affront of inappropriate treatment. The disappointment I harbor is so profound that the decision not to return to this establishment is irrevocable, and the disapproval we will share with family and friends will be resolute. Such conduct constitutes an unacceptable and intolerable abuse.
I frequently dine at this hotel's restaurant, but today's experience was the worst. One dish had an unpleasant taste; despite the waiter assuring us it could be replaced, we were later charged for the dish they supposed to replace. When questioned about why they are charging us for the dish they said they'll replace, the waiter said that he would be personally charged otherwise ????????♂. It's disappointing that they lied to us saying that they will change the dish, but also they offered no apology whatsoever. Apparently they preffer to lose customers and get bad rating rather than provide good service... Laughable...
Nous venons d'y rester 3 nuits....on va dire un hôtel que dire l'Italie au Costa Rica un lieu calme très propre, des chambres simples mais un accueil au top un resto italien avec des pâtes super bonnes...un spécial avec celles au thon... Une piscine XXL bon le lieu est en vente me semble t'il mais ils font leur grand maximum pour satisfaire leurs clients moi j'ai adoré
Further from the airport than I expected. $30 cab ride.
The grounds are gorgeous and the staff was polite but kept to themselves.
I stayed in late November and did not see one other guest on the property. Felt like a ghost hotel but a very special place. Beautiful antique furniture and architecture.
The gym, spa, and restaurant were all closed during my stay.
Lugar perfecto para pasar el día con almuerzo incluido. Si andas buscando un lugar tranquilo donde puedas descansar y desconectarte por un fin de semana este lugar te ofrece todos los servicios en cuanto a Spa y masajes.
La Foccacia que es su restaurante y principal atracción, son super atentos. La comida es una delicia probé la pizza solo queso con jamón crudo y la napolitana ufff para chuparse los dedos.
La piscina a una excelente temperatura y muy transparente.
Excelente hotel con gran servicio y en una excelente ubicación. Tienen esta opción del pase del día a un muy buen precio y que incluye la alimentación (excepto bebidas). Lo bueno es que se puede escoger lo que se quiera del menú para comer, lo único malo es que antes era el pase del día de 9 a 5 pm y ahora es de 10 a 3. El pase incluye parqueo, acceso a la piscina, habitación, y se puede pedir la comida en restaurante o habitación. Excelente de verdad como opción hasta pasa un día de trabajo con opción de piscina .
Además estaban haciendo mantenimiento de los jardines desde buena mañana y era tanto el ruido de la maquinaria que no pude dormir a gusto.
Por lo demás el servicio fue bueno y el desayuno estuvo rico.
No considero que sea espectacular como para que merezca la pena volver.
My experience at La Focaccia de Martino Restaurant, located in the Martino Hotel in Garita de Alajuela, has undoubtedly been the most disheartening I have ever encountered. Following a pleasant day with my partner, we decided to visit this establishment, which had previously garnered our favor. However, my choice of a risotto with saffron, mushrooms, and shrimp turned out to be a culinary misstep. From the first bite, the dish exuded an unsettling flavor reminiscent of Maggi broth, with an abnormally watery consistency, an unpleasant yellow hue, and a simply repulsive aroma. Expressing my discontent to the waiter on duty, Dixon, the plate was promptly removed, only to be returned with a somewhat ambiguous explanation that the addition of shrimp had altered its flavor profile. This assertion seemed dubious, as I had ordered the same combination without issue on prior occasions. Despite this, my companion had finished their dish, and when inquiring about potential solutions, the option to change the order was offered. I opted for spaghetti with pesto and chicken, a choice that, although lacking excellence, was tolerable, especially after an excessive wait exceeding 20 minutes. The unpleasant surprise came when receiving the bill, where I was charged for the dish I had not consumed. Requesting the necessary correction, Dixon refused, arguing that the responsibility for payment rested on me or would be deducted from his salary. This act of unethical behavior culminated when, upon requesting the dish in question, it was tossed onto the counter with a gesture of disdain and arrogance. This incident left me feeling like a victim of outright robbery, compelled to pay for a defective dish and enduring the affront of inappropriate treatment. The disappointment I harbor is so profound that the decision not to return to this establishment is irrevocable, and the disapproval we will share with family and friends will be resolute. Such conduct constitutes an unacceptable and intolerable abuse.
Todos muy amables.
The grounds are gorgeous and the staff was polite but kept to themselves.
I stayed in late November and did not see one other guest on the property. Felt like a ghost hotel but a very special place. Beautiful antique furniture and architecture.
The gym, spa, and restaurant were all closed during my stay.
La Foccacia que es su restaurante y principal atracción, son super atentos. La comida es una delicia probé la pizza solo queso con jamón crudo y la napolitana ufff para chuparse los dedos.
La piscina a una excelente temperatura y muy transparente.
Se disfruto de estos días, volveré.
Habitación limpia y buena atención.
La pizza muy rica!