This was an experience I will never forget. The grounds are lovely and the paths are cleared and easy to walk through. But that is where it ends unfortunately the room felt unclean with old uncomfortable mattresses with no mattress covers. The pillows were old lumpy pillows and no air conditioning. We could hear the people beside us like they were in the room, the pool was right outside my door and the windows allow the outside to look in no blinds. We were kept up all night by loud barking dogs and never sleep one bit. The food did not taste great. The dessert and coffee was good but we have been sick for over a week since eating their food. After dinner, we did not feel well good right away. We also asked to be moved table due to ants and the server said no “they won’t hurt you”. The hotel gave us back a portion of the money for the room but not all of it which was a bit frustrating. I wanted to recommend this resort for its beauty, but I would not recommend it in the end. It is also in the flight path of a major airport so you heard the planes but scary to say that was something that didn’t bother is as all the other issues were way worse. I hope they attempt to make changes because they had potential to be good.

We had a couples massage with Deymi and Maria Jesus and they were excellent. Highly recommend taking advantage of the spa while you are here. Rooms were very comfortable. FYI our room had no a/c but it was not needed while we were there.

Hermoso lugar para explorar la naturaleza, cuidado en detalles de arquitectura, escultura qué lo embellecen más aún, el personal atento en todo momento. Espero regresar pronto!!! Agradecida

El hotel está sobre valorado, esta muy lejos y no tiene nada tan especial como para manejar hasta aquí.

Muy excelente todo

10/10 for the price this is 8.5/10 on the luxury scale. This place is absolutely beautiful and straight out of a commercial. The views are breathtaking. The facilities are well maintained. The staff are friendly and helpful always wearing a smile. This place is huge with much to do besides massages and facials. Hiking trails to beautiful waterfalls, swimming pools, lakes.... it's one of kind. Don't hesitate to visit this place you won't regret it

We had an amazing getaway! The resort lovely and the staff could not have been more helpful or friendly. We spent afternoons at the heated infinity pool and loved our trip to the spa. The food in the restaurant was some of the best we have had - servings were huge so we ended up sharing a meal after the first visit so we had room for drinks and dessert. The hike around the property to see the waterfalls was worth it and having saw the reviews about the airplane noise i would say you do hear it some but not all the time and didn't impact our enjoyment. Would definitely recommend and plan to visit again!

Precioso lugar, super recomendado ????

Beautiful location and services. There are lots and lots of services included in the price, and even more opportunities available.

Perfect location near the airport, we really enjoyed our time at this very special hotel :-) everything is very colorful, many beautiful plants and flowers and the dinner in the restaurant was amazing with a great view over the city!

Alles vom feinsten.Toller Service.Top Zimmer
Nur der Fluglärm morgens früh ist nicht so toll. Aber auch ich fliege über das Hotel. Würde ich sofort wieder buchen.

Beautiful spot, really nice and close to the airport. The staff are lovely.

You must visit.

Great hotel with really friendly staff and a lot of plants. 3 pools and 2 jacuzzis. Rooms are big, service is great, dinner is overpriced and breakfast is not really good (no bread was available but ham and cheese is there).