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pohvale za osoblje, vrlo susretljivo, gospođa koja nas je dočekala na recepciji vrlo je ljubazna i opuštena u razgovoru. Sobe su prostrane, čiste, uredne i ugodne za boravak, a hotelski doručak bio je fantastičan.
Horrible and traumatizing experience, probably one of the worst ones. Inexperienced staff treated guests as if they had come to work for them rather than to experience the city, which significantly impacted my overall cultural experience. The room quality was extremely poor; it was dirty, and there was no customer orientation at all. It was a total rip-off! Basically, if you're looking for the worst hotel experience in Osijek, you're in for a ride. I highly recommend go anywhere but not there!
Do NOT stay here. These people are criminals and prey on foreigners.
I found that there was a problem with my window shutter, and initially, when I told them, they were very kind, offered me tape, and to fix it the next day. When they couldn't fix it in time, they gladly changed my room.
Then I was ambushed later that day with accusations that I broke the very cheap parchment on purpose, and that I had to pay 200-250 Euros to repair it, which it could probably not cost more than 10-15 Euros.
Regardless, I was trying to figure out a solution, but they were very aggressive and kept barging in and out. I kept my cool but before I knew it the POLICE were there.
My local friends were able to explain to the police how ridiculous they they were being. Eventually, we left the hotel earlier than my checkout date and unfortunately paid their 200 Euros to avoid trouble; there was police involved after all, and I didn't want an international incident.
En el centro de Osijek, el hotel es muy hermoso, con una conservación y aspecto clásico sublime. El servicio es fantástico. Todo el personal es muy amable.
Pero a decir verdad, uno espera que en un hotel el básico para el que uno llega este cubierto.
A parte de darnos una habitación donde en el pasillo había obreros pintando otra habitacion, cosa que provocó una muy mala impresión inicial, en este caso lo pero es que el colchón es HORRIBLE. De muelles que se te clavan en la espalda, antiguo. No descansamos bien la única noche que nos quedamos.
Cambien el colchón y el hotel podremos decir que es excelente. Hasta entonces, una sensación muy pobre, que solo compensa un personal muy profesional.
Izuzetno profesionalno i ljubazno osoblje, odlicna lokacija. Ciste i uredne sobe uredjene u skladu s izgledom hotela (austrougarski stih). Besplatni parking uz napomenu da je potrebno pripaziti na ulazu koji je poprilicno uzak.
Hrana savrsena, svaka cast teti Milki (glavna kuharica) ????
I tek jedna sugestija, a odnosi se na humidor u restoranu. S obzirom da nema mjesto gdje je moguce popusiti cigaru, nema ni smisla da je humidor tamo. ????????♂️????
Spavali smo u Pansionu Waldinger sto je depandansa hotela i smješten je u prizemnom objektu u dvorištu hotela. Samim time i cijena je znatno niza nego u hotelu a sasvim je pristojan smjestaj. Ima parking, sto je nama bilo važno. Odličan dorucak je u hotelu. Moja preporuka-izaberite slavonski dorucak. Osoblje za pohvalu.
A beautiful family hotel. Comfortable, classically decorated with an amazing staff, in a great location, with an excellent restaurant. I highly recommend visiting and staying here.
Quality depends on the time of day. Mornings until noon, the service is great with kind morning shift's staff. Come lunch or dinner, and you get these cranky waiters giving you attitude, being like:"You're asking too much, and we don't feel like it." This is very noticeable when one orders from their cake shop across the hotel, which is 15m away, as the hotel does not have a great choice od desserts. I like Waldinger a lot and visit regulary, but sometimes the stench from their bathrooms can be unbearable, while it spreads through the lobby bar. Food quality is high, but male waiters need to check themselves. Still, it is a nice and friendly place you can enjoy.
I found that there was a problem with my window shutter, and initially, when I told them, they were very kind, offered me tape, and to fix it the next day. When they couldn't fix it in time, they gladly changed my room.
Then I was ambushed later that day with accusations that I broke the very cheap parchment on purpose, and that I had to pay 200-250 Euros to repair it, which it could probably not cost more than 10-15 Euros.
Regardless, I was trying to figure out a solution, but they were very aggressive and kept barging in and out. I kept my cool but before I knew it the POLICE were there.
My local friends were able to explain to the police how ridiculous they they were being. Eventually, we left the hotel earlier than my checkout date and unfortunately paid their 200 Euros to avoid trouble; there was police involved after all, and I didn't want an international incident.
Pero a decir verdad, uno espera que en un hotel el básico para el que uno llega este cubierto.
A parte de darnos una habitación donde en el pasillo había obreros pintando otra habitacion, cosa que provocó una muy mala impresión inicial, en este caso lo pero es que el colchón es HORRIBLE. De muelles que se te clavan en la espalda, antiguo. No descansamos bien la única noche que nos quedamos.
Cambien el colchón y el hotel podremos decir que es excelente. Hasta entonces, una sensación muy pobre, que solo compensa un personal muy profesional.
Hrana savrsena, svaka cast teti Milki (glavna kuharica) ????
I tek jedna sugestija, a odnosi se na humidor u restoranu. S obzirom da nema mjesto gdje je moguce popusiti cigaru, nema ni smisla da je humidor tamo. ????????♂️????