SANTA BÁRBARA ECO BEACH RESORT

Einfach schön. Mehr kann man fast nicht sagen. Unser Zimmer mit Whirlpool war ein Traum. Das Essen mega lecker und vor allem muss man die Cocktails genießen. Das gesamte Personal war wirklich nett und immer hilfsbereit!

We were very very disappointed with our stay here. If you know what a 4-star resort should be like, and you expect that, you will be disappointed too. If you are simply looking for a beautiful view, and somewhere close to the ocean, then perhaps this will not disappoint. After all, the view is stunning and the bed is fine.

In terms of this resort, the room was spacious, however we had several complaints which I'll detail below:
-A major insect problem; No screens on doors/windows; No room service; poor room cleaning; terrible food; no paper towels or extra towels; insufficient kitchen supplies to cook, rude staff.

First, we had a major insect problem. Not only were flies everywhere (we are talking at least a dozen inside the room upon check-in), but also beetles and centipedes. When I called to ask about it, they said that it is fly season and there is nothing they can do except spray a smelly chemical. A few thoughts would be: 1) provide a fly swatter, 2) leave a note about the flies for guests to read, 3) install SCREENS on the doors and windows (no, there are no screens), 4) leave fly traps and sticky patches to catch flies, 5) ensure trash receptacles can close. Unfortunately, due to the fly situation, we spent our entire stay with the doors closed. We spent no time outside, and could not enjoy the sound of the water or our private hot tub. Even despite keeping doors sealed shut, we continued to have a fly problem for our entire 4-day stay.
Food during off-hours (say 1pm, 3pm, 5pm) was disgusting (think cold cheese sandwiches and stale chips, low quality), and hot chocolate from a mix. The breakfast buffet was disorganized, messy, and unclean. I did not feel comfortable eating much of anything, and it seemed poorly managed. There was no such thing as room service, they provided no pool/hot tub towels, there were no paper products in the room to clean-up bug guts, the trash setup was several plastic bags left open to attract yet more insects.

Staff were unpleasant, and not hospitality minded. Overall, we felt like this was a motel-quality establishment dressed up to look like a 4-star resort. It was not luxurious, and the only thing it has going for it is the view (which yes, is stunning). We would NOT stay here again.

Wir waren nur im Restaurant essen , da keine Zimmer mehr zur Verfügung standen .
Es war hervorragend. Wir sind noch ein zweites Mal hin . Wir würden die Vorspeise und Hauptspeise teilen , da es für eine Person zu viel ist .
Den rote Beete Salat würde ich nicht empfehlen dafür den Fischmousse mit Fischroggen .
Netter Service . Du kannst dich entscheiden innen oder außen zu sitzen .
Die Stühle waren mir zu tief . Dafür bekam ich ein Sitzkissen .

Came here for dinner and drinks- the food was on the more expensive side for the island. Was well presented and a novel fusion of modern and traditional seafood, however it was overly salty in my opinion. Good service, but not 5 star service compared to high end restaurants in the US or EU, definitely above average for the island

Beautiful unique resort. On a very nice beach. Would recommend. There were shockingly a ton of kids for a luxury resort. Not within walking distance to anything but the beach.