LENNOX MIAMI BEACH
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Hotel con piscina, con habitaciones con muebles de madera patagónica y cocina mediterránea
El hotel, que abrirá sus puertas en 2019 en el corazón de South Beach, está situado en un entorno Art Déco: cuatro edificios interconectados construidos en 1936 por el arquitecto Russell Pancoast. El Lennox sustituye al Peter Miller Hotel original, como indica el rótulo con letras retro que aún puede verse en la fachada. Las 119 habitaciones tienen un aire natural, realzado por el mobiliario de madera patagónica. La piscina es un oasis de tranquilidad en el corazón del hotel. El restaurante Amalia ofrece una deliciosa cocina mediterránea elaborada con productos frescos.
¿Lo sabías? Esta reseña ha sido escrita por nuestros autores profesionales.
Opiniones de los miembros sobre LENNOX MIAMI BEACH
Las calificaciones y reseñas a continuación reflejan las opiniones subjetivas de los miembros y no la opinión de The Little Witty.
I will finish review when we see what final results are. So far we wasted an entire day sharing a room with four people based off their yes/promise
** Follow up... No refund was received. Call to credit card company confirmed this. No email about refund was received, only an email confirming the cancellation.
Be aware that the hotel valet parking takes about 30min to get your car. And it’s NOT 45USD as they say, the hotel charges you 55USD + taxes.
The front desk staff was extremely rude. Zero empathy and seriously in need of training when it comes to communicating with guests. Here's a further breakdown on why to stay anywhere else in South Beach:
The Pool:
The pool is tiny
Do not expect to get a lounge chair unless you get it at 9am
Screaming children all day is not my idea of a holiday
Valet
Valet is slow - 35 minutes to get my car?
Rooms
The rooms are tiny
The rooms are extremely noisy
The staff
The staff has zero listening skills
Zero empathy
The Restaurant
Short Staffed and slow
Check In | Check Out:
The Lennox Hotel's strict check-in and check-out policy, while aiming for efficiency, ultimately hampers customer service. The inability to accommodate guests' needs beyond set timings leads to frustration and missed opportunities for exceptional service. Travelers seeking flexibility and warmth may feel alienated, highlighting the hotel's need to strike a balance between efficiency and guest satisfaction. Revising policies to allow occasional exceptions and emphasizing empathy in staff training are essential steps to enhance customer experience and loyalty.