INTERCONTINENTAL MALTA ^{* * * * *}

Good hotel

I agree with the other reviewers that the building needs renovating, but the hotel staff is AMAZING! My husband and I have stayed in many Intercontinental hotels, but the attentiveness of the staff here out-shines them all. Smiling, intuitive and glad to assist - for us, that's the icing on the cake which completes a memorable vacation.

Very nice

My family and I want to thank IHG, Intercontinental, the GM and the staff at this hotel. They made my family vacation truly memorable.

We came to celebrate my children birthdays and get some R&R time in Malta.

The check-in process was seamless and we were escorted to our room by a Supervisor. They told us about the hotel and all of the amenities as she took us to our room.

Prior to arrival, we requested just some balloons be place the in room for my daughter birthday. We were totally surprised when we opened the room , it was totally decorated with balloons, cake, champagne, tower towel cake and a hand written note.

The room were well layout and stocked with the best hotel amenities on the market.

We really enjoyed meeting all the staff and learning about their stories of their countries of origin. Every staff was courteous,knowledgeable but more importantly CARING. They were pleasant and greeted us with a genuine smile everyday during our vacation.

My kids really had fun at the pool everyday during our trip and always went and spent an hour in the spacious kids game room. The game room even had some of my childhood games that I was able to play with my daughter, which warmed my heart.

At the pool bar, the staff and chefs were always smiling and accommodating. The food was always tasty and the pool was always refreshing on the warm Malta days. The kids always wanted to watch tv after the pool before dinner and the room services team always brought up their pre-dinner meal up quickly.

Overall my experience at Intercontinental Malta was truly memorable and all members of my family were happy.

Intercontinental Malta gets it!!!!

Very bad experience with the staff
Treating ambassador diamond elite very bad
Very noisy
In the last few years I start regretting spending all the pst travels in IHG as no respect for loyalty unlike other loyalty programs