2024
Recomendado
•
2024
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Opiniones de los miembros sobre SHASTA MARINA RESORT
4.4/5
17 opinión
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For a local place, they abused the Airbnb “policies” to take almost $4,000 from me. They even told me that if I contacted Airbnb they would say what they needed to say to get my money back since I had contacted them 8 months in advance. I did that. When Airbnb called they said they would not give me any refund. The owner refused to speak to me directly, and at one point I was told the owner was conferenced into the phone call but still wouldn’t speak directly to me.
Overall, god forbid you get into a complication with this place. Also, they never contacted me after ending their relationship with Airbnb which I see as a huge manipulation of business, especially knowing I had contacted them already (hence why they reached out in June). I’m 7 weeks postpartum, recovering from a major surgery after having tried to work with the business almost a year in advance to change things. I have now completely lost almost $4,000 and they likely will resell the weekend and make even more money. I’m devastated.