HÔTEL-RESTAURANT LE CASTEL FLEURI
Hotel
•
€
2024
Recomendado
•
2024
Hotel-restaurante con terraza panorámica en Saint-Jean-en-Royans con habitaciones refinadas y suites familiares.
Este encantador hotel situado en la parte baja del pueblo ofrece una escala muy agradable al borde del Parque de Vercors. Dispone de habitaciones refinadas y dos suites familiares. Apreciará la terraza panorámica y, en la parte trasera del edificio, la piscina al aire libre y el pequeño jardín. El restaurante Gourmand sirve especialidades royanas como la caillette, los ravioles de Saint-Jean, la trucha de Echevis y la faisselle de la granja de Caillats. Niños y bebés bienvenidos.
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Opiniones de los miembros sobre HÔTEL-RESTAURANT LE CASTEL FLEURI
4.1/5
23 opinión
Valor para el dinero
Ubicación
Limpieza
Ambiente
Servicio
Visitado en septiembre 2023
Accueil sympathique. Serveur chaleureux. Le menu est très copieux et excellent pour un prix très correct.
Visitado en septiembre 2023
Hotel Castel Fleuri.
Never even seen the place. Seriously doubt the hotel Castel Fleuri integrity!
My colleague booked me a room for 3 nights by phone directly at the hotel, not using a booking site. According to the booking sites there where no available rooms in a 30km radius. My colleague gave the hotel my name, phone number e-mail adres that also contains my full name and company name as well as my credit card details.
Due to a mistake my colleague informed me the hotel was cancelled, so I looked and found a different hotel.
I never received a conformation for the booking by e-mail either from the hotel.
In the evening I was suddenly charged for €330 by the hotel Castel Fleuri, but only saw this on my Credit Statement yet another day later.
My colleague called the hotel regarding the billing of €330. The hotel said they don't want to refund. They tried to call me, but missed the "6" in my phone number and could not call me. They said they waited till midnight waiting for me, but never send an e-mail, since they could not call me.
They did however written down my e-mail correctly as they where able to send me the invoice, however the guest name was spelled wrong. It's the same name, as the e-mail adres by the way. And it seems they could write the Credicard info down with no mistakes.
After talking to 2-3 different hotel owners, they said it is usual to keep 1 night... but not all 3 nights payment for a no-show. And maybe add a small cancellation fee...
This hotel however probably is greedy
Never even seen the place. Seriously doubt the hotel Castel Fleuri integrity!
My colleague booked me a room for 3 nights by phone directly at the hotel, not using a booking site. According to the booking sites there where no available rooms in a 30km radius. My colleague gave the hotel my name, phone number e-mail adres that also contains my full name and company name as well as my credit card details.
Due to a mistake my colleague informed me the hotel was cancelled, so I looked and found a different hotel.
I never received a conformation for the booking by e-mail either from the hotel.
In the evening I was suddenly charged for €330 by the hotel Castel Fleuri, but only saw this on my Credit Statement yet another day later.
My colleague called the hotel regarding the billing of €330. The hotel said they don't want to refund. They tried to call me, but missed the "6" in my phone number and could not call me. They said they waited till midnight waiting for me, but never send an e-mail, since they could not call me.
They did however written down my e-mail correctly as they where able to send me the invoice, however the guest name was spelled wrong. It's the same name, as the e-mail adres by the way. And it seems they could write the Credicard info down with no mistakes.
After talking to 2-3 different hotel owners, they said it is usual to keep 1 night... but not all 3 nights payment for a no-show. And maybe add a small cancellation fee...
This hotel however probably is greedy
Visitado en septiembre 2023
L'accueil a été top alors que le restaurant était complet. La table est EXCELLENTE, produits locaux, bio ! Le Chef Jeremy se met en 4 pour vous faire des noix caramélisées ???? alors que ce n'était plus au menu. L'ensemble de l'équipe est sympathique, à l'écoute et super efficace ! Une adresse à découvrir ABSOLUMENT.
Visitado en septiembre 2023
Restaurant super, le lieu est super joli, personnel très accueillant. Jamais déçu, rapport qualité prix parfait.
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Les chambres sont simples mais propres et tout est au goût du jour.
La vue est superbe