LES CYCLISTES BRANCHÉS
Les Cyclistes Branchés es una tienda de bicicletas eléctricas y patinetes eléctricos de París. Ofrecen una amplia gama de bicicletas eléctricas de todas las formas y colores, para satisfacer todas las necesidades. Tanto si busca una bicicleta eléctrica urbana para el día a día, una bicicleta eléctrica deportiva para un ciclismo más intenso o una práctica bicicleta plegable para desplazarse por la ciudad, en Les Cyclistes Branchés encontrará lo que busca. También ofrecen bicicletas eléctricas de carga, patinetes eléctricos, transportadores y bicicletas de dos ruedas, perfectas para ir al trabajo con tus hijos. Además, disponen de una gama de Speedbikes, bicicletas eléctricas rápidas preferidas por los amantes de la velocidad (sujetas a una legislación especial). La tienda también ofrece servicios de reparación de bicicletas eléctricas. Sin embargo, debido a la gran demanda actual, el taller está reservado a los clientes que compran bicicletas y/o scooters.
Thank you for your prompt response to my post.
Indeed you do not sell racing bikes, but you made me wait with my racing bike in your shop and when your assistant kindly came to me for help, you just refused to come talk to me, and you did not explain to me the reasons for refusing fixing my bike. I had to leave your store without any explanations on the reasons of your refusal. And you clearly showed that I was not welcome in your store.
The only positive note of this experience was your assistant, who advised me to go on you tube to fix my bike myself.
I will go to another store to have my bike fixed, that is OK.
That is a pity. I live right next to your store and could have considered coming back to purchase an e bike.
Customer service is key.
I
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Response from the owner a day ago
Hello Sir and thank you for your message. We're sorry but it has nothing to do with the weather. You came this Saturday morning with a beautiful racing bike indicating noises on your bike when pedaling. Racing cycling is not absolutely our field of action; as you can see, we specialize in urban electric bikes. We only work in this context and on the bikes sold to our customers, which allows us to have a certain technical mastery.
Penalizing us with a 1-star review for this is a bit harsh, isn't it?