HÔTEL AUGUSTUS ET OTTO * * * *
Hotel
•
€€
2024
Recomendado
•
2024
Este hotel, situado en el barrio residencial de Smichov, ofrece una excelente relación calidad/precio y un ambiente muy acogedor. Altamente recomendado para familias. Tranquilo, agradable para vivir: es perfecto si pasas varios días en Praga y no necesitas estar en el corazón de la acción turística. Sin embargo, la vida nocturna no es de color de rosa: Smichov está lleno de pequeñas direcciones auténticas para vivir al estilo checo! La proximidad del Moldava es una ventaja: ¡llegar a pie a Mala Strana siguiendo la orilla es un verdadero placer!
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Opiniones de los miembros sobre HÔTEL AUGUSTUS ET OTTO
1.9/5
20 opinión
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Bed was in terrible state, mattress felt like a hammock, pillow (if you could call it like that) was mushy. Don't get me started on the bed sheets, it's still under discussion with my dermatologist.
I guess the bathroom was clean, at least.
Rooms are really uncomfortable. Beds are old and full of holes, pillows were stone packages, and, instead of the double bed you would expect by reserving a double accommodation, we got two roughly simple beds put on one side of the other, not even tied together: you could easily fall down in the middle of the night. Even if the advertisement says it has a TV, don’t expect nothing more than a 20cm x 20cm monitor that has absolutely no use. Not only this, but we also got urticaria from the old and poorly washed bed sheets. Also, you can hear EVERYTHING that happens in and outside of the building, from the conversations and the cars on the street, to the snoring of your neighbor guests, so try to sleep with that. This was really the worst hotel ever.
Finally, do not take only my comment into account, you just have to see the replies that the hotel staff posts here in this same platform to answer the guests’ opinions. You will find that they are rude, unhelpful and unprofessional responses, only blaming the customer for the terrible service that they provide, same way they treated us since the beginning of this awful experience.
Ps. We still haven’t received back the €50 deposit that we had to leave to guarantee the tiny water bottle and the single beer that were in the really sad minibar.