IZAKAYA SASAYA

Great vibe!

This place always has some of the best and most authentic Japanese food whenever I order from here. The chicken karaage is so good. The grilled skewer meat selection is amazing. The chicken katsu and rotating specials have never disappointed either.

Very rude staff. If you didn’t tip enough, they would make you wait for an hour for your food. Unbelievable.

Очень грязно и неуютно. Персонал невежливый.

I would give 0 stars if the option was available (experience was so bad that I had to make a Yelp account). The food is mid, service is unpleasant and the food is expensive for what it is. I believe in tipping, but not when I have to order through a tablet and not get checked on at all. Mind you, I tipped 15% for my order given that:
1. Staff was rude.
2. Never got checked on compared to other tables.
3. They have a sign stating that tipping is a MUST. My girlfriend ordered a coke by itself and they DEMANDED a tip. The waitress (who ignored us all night beforehand) said that if we did not tip for the can of coke they would make our order to go? We had already tipped on our order and just wanted a single coke on the side separately. All it takes is to open a fridge and take out a can and that's it. It's not like we asked the waitress to change the formula of the coke. Silly waitress, L restaurant. Tokyo fast food on Brockton ave (a few streets down) is way better. If you want a place that begs you for a tip and gives you inadequate service, then come here!