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Opiniones de los miembros sobre HOTEL PALMA
4.7/5
21 opinión
Valor para el dinero
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Limpieza
Ambiente
Servicio
HOTEL PALMA * * * *
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+382 32 672 288
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Otel, plaja, restoranlara, çarşıya ve şehir merkezine çok yakın; manzarası muhteşem. Otelin açık büfe kahvaltı çok güzel. Deniz manzaralı odaları keyifli, temiz ve güzel. Otel personeli her zaman güler yüzlü, misafirperver, her zaman iletişime açık ve yardımsever.
I loved this hotel. I also liked that it was by the sea. The room was a bit small, but in general, the room sizes and the hotel star are proportional, so the size was normal. Despite this, the room was immaculate, the bathroom pattern is still the same. Breakfast was the closest to my taste among the breakfasts I have made in all the Balkans. Petar at the reception was very caring and attentive. Even at 2 o'clock at night, he greeted us with a smiling face. It is also not far from the center. It took 10 minutes by car. The hotel staff were also polite and courteous.
Sve pohvale za uslugu i profesionalnost.
Nudijo pester izbor jedi za zajtrk in tudi večerjo. Vsa hrana je sveža in okusna.
Pogrešal sem serviranje pijač pri večerji.
Location and views are outstanding. Rooms are comfortable snd cleaning service excellent.
Breakfast very good. We didn't eat there otherwise.
There were real inconsistencies in staff service with some being very friendly whilst others were surly and not particularly welcoming. That said the housekeeping staff were all excellent. This is a real shame and something that let's the overall experience down.
We were hugely disappointed that the sunbeds had been removed as this was why we chose the hotel so close to it's private beach. There was literally no provision of seating on the beach ..just gravel and pebbles that were very uncomfortable. Our main issie was with jet2 with wuom we booked..but again there were inconsistencies in the reasons given about why the beds werent there. Outdoor breakfast seating was also remove during our stay which was disappointing.
The spa is lovely but again provision of all services was inconsistent..some days no jacuzzi and on others no steam room or water..
All in all some small adjustments and consistency with customer service could make this hotel a 4 star plus.
Türkiyeden gelen vatandaşlarımız için gönül rahatlığıyla tavsiye edebileceğim bir otel. İlk defa Tivata gelmemize rağmen en iyi hizmeti bulmak bizim şansımız oldu. Otel personelinin her konuda yardımcı olmasıyla hiç zorluk çekmedik. Üstelik çeşit çeşit kahvaltısı, deniz manzarası, temizliğiyle bizden tam puan aldı.