2024
Recomendado
•
2024
Alejado del tumulto del centro de la ciudad, el California House es un pequeño remanso de paz con sus cuatro pequeñas habitaciones impecables y muy claras. Muy funcionales, todas disponen de una pequeña cocina. Largas estancias posibles con tarifas ventajosas a partir de un mes de reserva.
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Opiniones de los miembros sobre SWISS STAR CALIFORNIA
2.3/5
23 opinión
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Also, when I messaged the property about that, they didn’t even respond.
Secondly, the Wi Fi login/password are nowhere to be found in the room even though they state they should be. You have to message the property and ask for it (at least that was quick).
Thirdly, the room is quite dirty. Mold on the walls, dust on the surfaces, the floor under the beds seems like it hasn’t been cleaned in months.
But all of it vanes compared to their ridiculously bad customer service. The staff is not just rude, they are aggressive and hateful.
We had an emergency because on the day we had to leave, our child fell sick with a food poisoning so we called their office to ask if we could check out a few hours later (we even offered to pay extra). It also made sense to us because we KNEW for sure that they do not clean their rooms right away so even if the next guests were arriving on the same day, it wouldn’t have made a big difference. Instead, their employee started yelling at us when we pointed that out and said that apparently it’s because of the guests like us they do not clean their rooms on time ????????????
All in all, it’s an absolute trash and the worst accommodation we’ve ever had. Not something you’d expect from Zurich. It’s better to pay a bit more and save your nerves. DO NOT STAY THERE!